Total Fitness USA is highly praised for its wide selection of high-quality fitness equipment and excellent customer service. Customers find that the staff is knowledgeable, helpful, and professional, providing personalized assistance to match their needs and budgets. The team is known for going above and beyond, offering helpful advice on product use and assembly, and even helping with loading and setup. Many reviews highlight the staff's prompt and thorough responses, especially when dealing with inquiries about specific equipment or issues with orders. Customers appreciate the honesty and professionalism of staff members, who are willing to explore different shipping options and ensure timely delivery. The warehouse staff, in particular, is commended for their hard work, with some reviewers noting their efforts in loading equipment into trucks and assisting customers directly. Although some find the prices a bit high, they acknowledge that the store offers everything needed to get started with fitness routines. The store is also recognized for carrying gear that may be out of stock elsewhere, and for providing workout tips and ideas. Overall, Total Fitness USA is viewed as a reliable, friendly, and resourceful place to buy fitness equipment, with many customers expressing their intention to return for future purchases. The combination of quality products, dedicated staff, and excellent service makes it a top choice for fitness enthusiasts.
