Lowe’s in Kailua Kona, HI is a popular home improvement store that offers a wide range of affordable products for various projects. Customers can find major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles, and luxury vinyl planks to upgrade their homes. The store also features seasonal items like Christmas trees, holiday décor, and outdoor lights, perfect for refreshing outdoor spaces. For outdoor improvements, shoppers can choose patio furniture and power equipment, making it a convenient place for both DIY enthusiasts and professional renovators. The staff at Lowe’s is known for providing excellent service; for example, employees in the Paint Department and those assisting with product searches are praised for their friendliness, knowledge, and willingness to go above and beyond. One employee was specifically highlighted for taking the time to personally guide customers and offer helpful advice. Customers appreciate the helpful and genuine assistance, which makes shopping at Lowe’s a positive experience. The store aims to offer expert advice, everyday value, and trusted brands, making it a reliable choice for home improvement needs. Visitors are encouraged to shop in-store or online for convenience and quality service.
Mike B in the paint department was extremely helpful! He helped us figure our which paint to buy and even found a sale he could apply. Appreciate his help so much!
Michelle C. has helped us more than once in the garden department and with pickups, she is really wonderful!
September 2026
Don’t expect them to answer the phone! The only way you get service in the store is by going in in person. Today I called five times for my order pick up with no response. No email from them, or phone call from them. Same thing has happened in the past.
June 2026
Typical big box store, but in the years I’ve been going there they’ve always had what I needed in stock. Staff are helpful if you struggle with the app, finding what I needed even when the app says there isn’t any available. That’s all I can really ask for.
