Electronics in Kaneohe, HI

“Fantastic location and even better service! I highly recommend the Verizon store in Windward Mall. The representatives, and especially the manager, Ellis, are incredibly kind. Ellis truly went above and beyond to answer all of my mom's questions. It's clear he genuinely cares about his customers and making sure they get the best deal.”

“Went to windward mall today and Ethan was AMAZING. he went above and beyond for my daughter. We really appreciate him. He is definately worth a raise and then some. He is very kind and compassionate. He has great customer service. He made my daughter and i feel very welcomed. Please give him a raise and make it known that he is AWESOME? MAHALO NUI ETHAN”

“Tim, the radio you installed in my 2008 tundra is malfunctioning. It doesn’t turn off when we exit the vehicle and the volume isn’t working anymore. Can’t turn it up or down. We have to pull the battery every time we leave the truck just so the radio doesn’t drain the power. Need this fixed asap.Also, your worker who answers your phone, is a real piece of work. He is very rude and annoying. I called today to inform you of this issue and he answered and was very rude. I reminded him that he’s in the customer service business and he needs to shape up. Its not good for your sales. Talk to him. Please call me I need my truck fixed. Thank you.”

“My visit to GameStop today was a great one! Due to the holiday season, the entire mall was packed with people, and GameStop was no exception.As with any GameStop, the selection of new / used games was vast, and the other options like playing cards or tech accessories were organized and not overly crowded in display.The only things they seemed to be short of were toy and clothing merchandise. Given the season of shopping, the seemingly short stock of those items is more than understandable.The store had more than usual employees, which added to a pleasant experience since the lines went as fast as they were long.Make sure to ask for the taller gentleman named James! In my experience, he has always been the most knowledgeable for anything and everything I had a question about. And today, he went out of his way to be sure that I received the Collector's Edition case for my copy of Sonic Frontiers. Keep it up James!”

“Mahalo Papa ma ka inoa mana o Iesū Amene?️??? thank you for t-mobile service rep Lee…his customer service talents are Christ- like; patience, and hears what Kupuna is saying to assist. Store was busy however there was no rushing to help me or to hurry and help others. Rep Lee shared possible reasons for me thinking a new cell was bec a lot of unnecessary downloads to clean cell and explaining patiently how the many games I had affects my reaction. Thank you for having him on board… Mālama pono?”

“Convenient regular, lol. So much has changed from my childhood (Kahaluu) so to be able to still have businesses in operation, I savor the moments before they become simple lifetime memories.”

“I wish I remembered my cashiers name! But I totally spaced on checking her name tag. Anyway, hopefully management reads these reviews like they do in our company. I wanted to share my experience because I think this employee deserves to be recognized for the excellent customer service she provided to me. I came in Tuesday October 15th around 5 and I did a couple of coupon deals. Her computer was acting up and frankly frustrating both of us but she took a step back and apologized to me (she had every right to be frustrated with her computer) because she didn't want me to feel as if she was being snippy with me. I think that type of self awareness is invaluable in customer service. As is making a lasting impression on your customers. And she really was so incredibly sweet throughout the duration of my transactions. She made me feel so special even though I'm probably one of like a hundred people she sees throughout the day. I needed a pick me up that day and she did exactly that for me. If you're one of her coworkers and you remember this interaction make sure she gets the kudos she deserves! and if my cashier see this thank you for making my day ? if I see you again I'm making sure I get a peek at your name tag!”