FedEx OnSite offers a mix of efficient service and occasional delays, depending on the time of visit. Customers have reported quick experiences when the service desk is attended, but some have noted longer wait times when it is not. Despite minor issues with tracking codes, packages generally reach their destinations successfully. The business is praised for its outstanding customer service. Staff members like Taylor and Marina have been recognized for their patience and professionalism, providing assistance with tasks such as converting documents to PDF and ensuring print quality. Customers appreciate the personal attention and care received during their visits. Cherie has also been highlighted for making the shipping process smooth and simple, even with large shipments. Long-standing customers express satisfaction with the service, noting that they consistently receive help and support for various projects. Overall, FedEx OnSite is seen as a reliable place to handle printing and shipping needs, with dedicated staff willing to assist customers effectively.
