The AT&T Store in Kapolei offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can find various wireless data plans, including flexible prepaid options with no annual contract or credit check. The store provides unlimited data plans that come with nationwide AT&T 5G service at no extra cost. Many customers express satisfaction with the excellent customer service at this location. Reviews highlight the helpfulness of staff members, including a representative who patiently assisted an elderly customer. Another customer praised an associate for troubleshooting a complex phone issue, demonstrating compassion and determination to help. The store’s clean, spacious environment and convenient location in the new Kamakana Mall also receive positive mentions. Customers appreciate the ability to make appointments online to avoid wait times, enhancing their overall experience. The management, particularly Jason, is noted for being knowledgeable and kind, providing important information that customers may not know. Overall, the AT&T Store in Kapolei is recommended for its helpful staff, great service, and wide selection of devices and plans, making it a reliable choice for customers seeking mobile solutions.
Ricky In Ka Makana Ali’i At&T was so very helpful. Great customer service. He went above and beyond to help us get what we needed. Very friendly people☺️
April 2024
So glad that I moved over to AT&T from T-Mobile, customer service is great and the pricing for my phone bill is great !!!! I didn’t quite get the person last name that helped me!! But, he was quick and made sure we got what we needed!! I would recommend and refer people to AT&T!
August 2023
I would recommend this location for AT&T Jason their manager very helpful and kind person telling customers very important information that the customer wouldn’t know. Thank you Jason for your kind hearted heart.
