Cell Phone Stores in Kapolei, HI
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7 locations found near Kapolei
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590 Farrington Highway, Kapolei HI 96707
“Rod was amazing fast friendly extremely helpful toke the time to walk me through the entire trade in process reset the phone nothing but pure aloha. I recommend this store to everyone. Manager was warm friendly”
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4450 Kapolei Parkway Ste 201, Kapolei HI 96707
“I am on vacation and my phone stopped working. Thought I’d definitely be purchasing a new phone but the technician got it back up and working perfectly. Very efficient and quick. I’d give a higher rating if I could.”
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4460 Kapolei Parkway Bldg D Ste 304, Kapolei HI 96707
“AJ and Kyle were amazing!! Talk about experienced knowledge!! They were able to help me with my phone that I had actually called customer service for TWICE!! I was frustrated and I can't tell you how happy I am to have received help from these knowledgeable men!! Definitely recommend these two guys!!”
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91-5431 Kapolei Parkway Suite 320, Kapolei HI 96707
“Bianca helped me and she did great job. I accidentally pressed 1 for very dissatisfied but I meant very satisfied. She helped me with my new phone and even told me exactly what I needed to do for my trade in and to transfer everything. BIANCA WAS VERY HELPFUL AND I AM BLESSED BY HER. THANK UPU BIANCA”
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4450 Kapolei Pkwy #201, Kapolei HI 96707
“After attempting to activate my new iPhone 15 Pro Max with Verizon's online costumer service after 3 hours and no success I went to the Verizon store in Kapolei for help. Jay, sensing that I was frustrated, provided exceptional service by trying your resolve the issue and talking story. He identified that the issue had to do with the eSIM. Once the issue was identified Jay was able to successfully activate the new iPhone on my Verizon account and iPhone. Thank you Jay for making a frustrating situation better.”
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91-5431 Kapolei Parkway Ste 1104, Kapolei HI 96707
“Big thank you to Rose, as explained on how I’ll be saving money with a new plan (and a new phone). Explained how the setup work and how long it would take. Great customer service by her!!!”
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4450 Kapolei Parkway Bldg J, Kapolei HI 96707
“I decided to come into this Spectrum Store after having the most horrible experience I’ve ever had with the Spectrum call center. All I wanted to do was downgrade my parents’ Spectrum service because they weren’t using the TV portion. The representative was rude, condescending, and even hung up on me before the cancellation was completed. My experience at the store today around 3:30 p.m. was completely night and day. There was no wait, and the staff member (I’m sorry I didn’t catch his name) was incredibly kind and helpful. He quickly found the account, made the requested change, and didn’t bombard me with services I didn’t want. I was in and out in under five minutes! Kudos to the excellent staff at the Kapolei Spectrum Store for completely turning around what started as a horrible customer service experience. In fact, the great service I received at the store made me decide to keep our Spectrum service rather than cancel it altogether. This is what good customer service should look like!”
