AT&T Store in Kapolei offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that come with nationwide 5G service at no extra cost. Customers have had positive experiences at the Kapolei AT&T Store, praising the friendly and helpful staff. Riku Olszewski, Kirk, and Barbara have been noted for their excellent customer service, patience, and ability to resolve even the most complicated issues. Customers appreciate the clear and concise explanations, as well as the comfortable and non-rushed atmosphere in the store. One customer had a particularly impressive experience, where the staff was able to solve a problem that had stumped them at three other AT&T stores and numerous phone calls. Another customer, who was on vacation in Honolulu, had their phone damaged by water and was quickly assisted by Barbara, who helped them get back up and running. Overall, the AT&T Store in Kapolei is praised for its knowledgeable and friendly staff, who go above and beyond to ensure customer satisfaction.
Maria at your Kapolei store very helpful, knows her job and very caring spirit! Thank you Maria
June 2024
Assistant Manager, Jose R. at the Kapolei AT&T Store is courteous, friendly and can help you with your wireless needs. His knowledge of the company and products is vast and can offer the best service and products to suit you and your family’s needs. Thank you for your professionalism and excellent customer service!
February 2024
They were very nice and quick to help me when I first walked through that door.