Budget Car Rental
Car RentalHours:
3285 Hoolimalima Pl, Lihue HI 96766 Hours
About Budget Car Rental
Budget Car Rental provides a straightforward rental service with experiences ranging from quick and easy to involving significant wait times at pickup. Customers note the location opens at 5 AM, with shuttle service sometimes running slightly behind, but it is generally sufficient for early flights at the nearby small airport. The return process is often described as seamless. Staff receive high praise for being professional, friendly, patient, and focused on problem-solving, contributing to positive customer service experiences. Some practical advice from reviewers includes ensuring your hotel has working charging stations if renting a Tesla, as they can be limited and slow on the island. They also recommend thoroughly cleaning the car of sand before return to avoid fees and photographing the vehicle at check-in and check-out. Common suggestions for improvement are faster pickup and check-in processes, possibly via an app or kiosk, and providing entertainment in the waiting area to improve the customer experience after a long flight.
Most Recent Reviews
July 2026
Wow! The employees that worked there are special to be able to deal with so many different people who are renting cars. Hats off to them! Service was great and the wait time was in and out in 10 minutes. Definitely would recommend to friends and family!!
June 2026
Took forever to get car. Drove up left car running. Didn't say anything.
June 2026
It took 1.5 hours to receive our rental. There were multiple personnel that could’ve helped with the line that didn’t do anything. The car received was decent. Then they charged $9/gallon when the fuel read full. Would not recommend.
More Comments(523)
Other Information
Specialties: Pleasure, Leisure, A C, Cooling
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