Dollar Rent A Car

Car Rental
Dollar Rent A Car provides a generally hassle-free rental and return experience, with cars that are clean, new, and drive flawlessly. Customers report quick and easy check-in and pickup at times, with no high pressure to add insurance. The company is often noted for having decent, competitive prices, especially with discounts like AAA, and for charging exactly what was reserved with no unexpected games. The shuttle service is very near the terminal and runs frequently, though waits can sometimes be long. However, the experience can be inconsistent. Wait times to pick up a car are hit or miss, ranging from no line to an hour. Occasional issues include staff opening late, causing stress, and difficulty contacting the local office directly, particularly when flight delays occur. While the on-site service is often quite ok, agents at the desk can seem powerless to provide assistance. A serious concern involves a reported shuttle scam from certain employees targeting cruise customers, where a promised free ride turned into a costly fee. In the end, many customers were happy with their rental and would use the service again, despite these occasional drawbacks.

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1. Lihue, Hawaii