The UPS Store #4937 in Lihue, located in Kukui Grove Shopping Center, is known for its excellent customer service and helpful staff. Customers consistently praise the store for its efficient and knowledgeable employees who make every transaction smooth and pleasant. The staff is friendly, kind, and willing to go the extra mile, whether assisting with packing, shipping, printing, or other services like notary, shredding, and faxing. Many reviews highlight the positive human interactions and professional attitude of employees, with some staff members standing out for their cheerful and patient attitude. The store is appreciated as a contrast to other shipping options on Kauai, offering a high standard of customer experience. Overall, The UPS Store in Lihue is recognized as a trustworthy and friendly place where customers feel valued and well taken care of during their visits.
The customer service was beyond 10, the lady that was helping me was so nice and thats what the ALOHA spirit is all about. She deserves a recognition and she made it easy for me. This is not the first time dealing with UPS Kauai at Kukui Grive. But she was the best.
April 2026
If you need anything done this is the place to go even opens on the weekends
February 2026
UPS always make transactions easy. The associates are always able to help and they are always knowledgeable.
