“Extremely convenient and located at the entrance to Walmart. The friendliest staff greets you and assists on all your financial needs. Extended hours of operation until 6 at night and 9am to 2pm on Saturday.”
“I’ve been banking here for years and have always gotten the best service and super friendly staff . They made me feel so comfortable when I wasn’t sure what I was doing, Mahalo ?”
“We love American Savings Bank. Staff is kind, professional and when we go in with any questions if they cant answer right away they call us the same day after they find out the answer. I have had staff give their bus card with direct line and email to call anytime. We have been now with ASB over decade and so happy. They are our bank for life. I like that the staff has a low turn over. This is a sign of great management. During the pandemic they were bombarded with calls and emails by customers yet still managed to email us back every step of the way and showing grace, patience and compassion. This week we miscalculated our account and a check did not go through but due to Covid-19 they waived the fee and cleared it. Thank you being there for our family during these hard times. When times are tough and your incredibule transpanarncy is pheoninal and your a bank with a heart.”
“Staff is friendly. Pretty prompt each time I come here at this location, but some staff know me by First name basis, which is why I give them 5 stars and always assisting me with all my financial concerns.”
“I recently had the pleasure of working with Pua, the bank manager, and I can confidently say she is the most positive, productive, and patient manager I’ve encountered. From the moment I walked into the bank, Pua greeted me with a warm smile and a genuine willingness to help.
Her extensive knowledge of banking products and services was evident, and she took the time to explain everything clearly, ensuring I understood all my options. Even when I had multiple questions, Pua remained patient, never rushing me and making sure I felt comfortable throughout the process.
What truly sets Pua apart is her positive attitude. She approaches every situation with enthusiasm and a can-do spirit, making interactions not only productive but also enjoyable. It’s refreshing to see someone so dedicated to providing excellent customer service.
Thanks to Pua's guidance, I was able to make informed decisions with confidence. I highly recommend her to anyone seeking a fantastic banking experience!”
“Comming from California and having lived there for the last 48 years , Im used to push a button and go O I walked in expecting to spend the next half hour there but no a teller was available and called me to her immediately. Handled my transaction and send me on my way. Thanks”
“I hardly ever go into the bank to do business as the ATM is my best friend. No idea on how the service inside is, but the location is perfect because its centrally located in a sleepy strip mall with convenient parking.”
8:30AM - 12PM 1 - 4PM
207 Piikea Ave Ste 6-63, Kihei
Banks
“I've been banking with the kihei branch for almost 20 years. in the beginning the people were the friendliest people you ever met. over time the people have become more and more stiff necked and noses up in the air. but they have continued to go out their way and make banking as easy and pain free as possible. they have the agility to make life crazy hard on each of us now. with the bydan's new banking laws.just moved and was forced to open an account with a local bank. I now miss CPB Kihei Branch. and wish they were not strictly a hawaii bank.”
“Edna was extremely helpful, kind and patient! She helped me figure out some frustrating issues I've been having with the BOH app.. She made my day! ..Keep up the great work and amazing customer service!! I'll definitely be referring people to BOH, They seem to know how to treat their customers right! :))”
“Awesome staff. Can't blame them for changing policies. Been a member of the branch since a teen. Tellers are friendly. Charlene remembers me even after being gone for school for 13+ years. Love the old school paniolo decor. Please don't move.”