Shipping Centers near Mililani, HI

“Called about documents that I had to get notarized last minute. Found out they accepted walk-ins. Was greeted and was able to get my documents notarized quickly. Friendly and great service!”

“Not sure if there is an actual UPS kiosk, because the greeter directed me to one of the cashiers to send off my box. Either way, my box is getting shipped so I'm happy”

“Can't believe I haven't posted a review for this place. Have used them for years to drop off returns to vendors such as Amazon and others who have free returns. They are an authorized UPS Shipping Outlet and just a little a mile from where I live so it's super convenient for me. Latest hours are M-F 10am to 6pm. Sat 9am to 2pm, which is what I believe they've been for at least a couple of years now. Yes this place is really convenient for me but what stands out is the friendly and prompt service. You get greeted when you walk in and helped immediately unless they are already with a customer. I really like that they are consistently VERY quick to assist you, no matter which person is working. Today, I had to be someplace and was in front of their shop two minutes before opening. EXACTLY at 10am the door was unlocked and the OPEN sign lit up. Since I usually take in UPS labeled boxes or packages, they take a look, recognize this, immediately scan the item and ask if I want a receipt (for tracking purposes). The friendly older gentleman has explained the details of their UPS related service, such as the fact that I don't need to print my own shipping label for the type of returns I make. (I do it to speed things up when dropping off.) They also have a few gift items (items vary) which is probably great for folks sending care packages and there's a little extra room in their box. They also have greeting cards, just like the post office. They carry Blue Mountain cards, a higher end upscale card brand - really nice quality cards. Sign outside lists the services they provide. Besides the usual printing, copying, faxing, scanning, and laminating that these types of businesses provide, they also have notary service. I've noted the sign says they make keys, and since I need some every so often, I plan to utilize them. They also make rubber stamps. They also pack items to be shipped and I've seen repeat customers for this service (based on their convo overheard while I waited.) I believe they have another location but I'm only familiar with this one in Aiea on Moanalua Rd across from Waimalu Elementary, and highly recommend them.”

“Thank you for addressing this issue. Despite the issue, staff here are all wonderful, pleasant, professional, and work hard. I am grateful that there is a UPS store in this location, near my home. Thank you for serving our community.

Previous review: Good customer service, but they always rushed me every time another customer is waiting behind me on line, and they seem to get overwhelm. You really have to fully assist each customer with grace and not rush them out regardless how many people are waiting to be served. I will and have waited patiently for others before me. No biggie. But if I was there first, when I said full service with grace means answer the customer’s inquiries without rushing them. After all, you are selling them products, and in my case, shipping products. You shouldn’t make customers feel doubt on the shipping product they just bought from you.”

“The staff is the best. They simplify the process so much! When shipping through other carriers, you have to go through websites and tons of hoops. Hawaii air cargo calls and asks questions and takes care of the rest! Thank you!”

“Thank you Kailee and Jessica for helping me out tonight! They went above and beyond to help me with my returns and I really appreciated their fantastic customer service. Thank you so much!”

“I ordered a paddle board from Florida and the Shipping was free from the seller through UPS. The shipment supposed to arrive on the 20th of June but the tracking system said it was recorded but could not be located a day before. I called UPS and told them the problem. After a while on hold and sent through several departments, the gentleman said we show its been diverted to a different location. We will contact you in 24 hrs and give me an update. The long agonizing wait ended when I was left a message while at work that the paddle board had been found at a different location in LA. and had been sent out to Honolulu and the new arrival date is June 30th. I was glad they found it but was still worried about the excessive handling of the board. 6/28 I got a message the board is here and needed to schedule a delivery. 6/29 I called and told them I would pick it up. I was not about to wait any longer the damage suspense was killing me. When I got there I met up with Dave if I'm not mistaken and he took be to get the board. When he brought it out I saw some serious gouges in the shipping box and I was like in my head f%#€! But when I open the box to inspect it there was absolutely no damage because of the extra foam packing I requested from the seller. It definitely set my mind at ease. I know people complain about shipping freight and have their peeves but I can at least say there was a silver lining in this experience. They did go out if there way to locate my shipment even though I had thoughts if having to go through the claim process. But getting a call within the 24 he period of locating it and getting a call two days before the arrival still made me think they did a great job at rectifying the problem and I'm satisfied with UPS. They do a lot of deliveries to us and they are pretty much always on time.”

“Amazing!! Staff is always super friendly, I’ve shipped and received bunnies inter-island thru these guys multiple times now, each time was super easy and affordable!! 100% recommend!!”

“Looking for cheap stuff? It's probably in here, somewhere. If you dont mind a store packed to the gills and having to dig for deals, you can find some bargains.”

“We have used Hawaiian Airlines Cargo now 5 times for various pet shipping reasons. Every time there is anxiety but the most recent time, Hawaiian Airlines gate agent and baggage crew, went above and beyond to easy our nerves before take off. Billy was the gate agent for our flight from HNL to SFO on 10/16. I approached the gate desk and told them I appreciate how busy they are but that we have a dog traveling in cargo and would love to get a confirmation he was loaded and ok before take off. He radioed the baggage contact and asked for an update. We had not previously received this kind of response. Previously people tried but we never had an actual update before take off. Before boarding Billy told us he was loaded, strapped, and doing well. THEN we got a text from Kyrie. We don't know who they are but they sent us a picture of him loaded and all good. We had put a note on the crate with our contact info and he read it and actually let us know all was well and our dog is awesome and doing well. This was the best service anyone could have every provided us and we hope this gets back to both of them with our sincere gratitude for an exceptional experience. We are impressed, thankful, and forever going to remember your kindness.”

“Everyone here is super nice, positive attitudes, friendly, fast, and always happy to see their customers. I don't understand the bad reviews left for this post office, but we have never had a problem.”

“A Great Choice for Courier/Delivery Service in Honolulu! We used this company in 2014 to pick up documents in Honolulu and then drop off at Fed-Ex to be delivered to us in the Los Angeles area. They were easy to work with and we were very happy. Now, in 2019 - we needed the opposite service. A bid deadline was on the line and we needed our bid documents picked up from Aloha Air Cargo and delivered to the City of Honolulu. Cidnie was very responsive and assured us this could be done on time. She kept in contact with us via email and sent us a signed delivery receipt - 3 hours before the bid deadline! This is a very professional service who make good on their promises. Highly recommend! (Again...in 2019)”

“Our company uses their services for emergencies when we need a shipment to be delivered from LA to Hawai’i overnight. Always great experience with no delays, drop off and pick up in minutes. Mario at LAX is the best at customer service and professionalism!”

“Maile was wonderfully efficient. I got here about 6 PM on a Friday evening, there were a ton of people with various needs and she was manning the store alone. She still smiled at everyone and kept the line moving”

“Another excellent customer service support done by Pinoy Express Cargo team here in the Philippines for facilitating a swift delivery from port all the way to our house!#5stars!”

“I return things A LOT, weekly fasho, and ALWAYS go Ewa UPS on Keaunui! They are legit HANAI at this point!! lol I love those kids in there, like if I’m in line behind SFH in there akin stupid ALL my Mama Bear instincts kick in I would throw hands for this group!! Frfr!!”

“If you make an appointment, you can skip the walk-in line and get all your passport stuff done super fast - I only had a photo appointment for my passport, but the lady (Daniela?) took care of me and helped me to mail my forms as well. Whole process was quick and painless, only took about 10-15 mins thanks to the appointment. Otherwise, I overheard one lady say she waited in line for 1.5 hours to process her passport through the walk-in line ? I can’t even imagine wasting my day like that… so do yourself a favor and make an appointment on the USPS website”

“Dora did an amazing job! She and her team helped me pack an odd shaped item in record time to help me for my flight the next day. I give her 5 stars for the quality and value they given to me. Truly helpful. Hopefully corporate sees this and gives her and her team some recognition”

“Shane (not sure how it’s spelled) who was working 10/20/22 deserves an award for customer service! He was so nice to us and fantastic getting my dog ready to go for his flight. He gave my dog water and helped us secure his crate. He even sat with Charlie and talked to him before he boarded his flight.”

“Although all the employees do a great job in servicing the customer, Lisa, Kara and Eddie in particular consistently go above and beyond in servicing the patron with exceptional customer contact skills! They are knowledgeable, efficient, personable, courteous and professional! Lisa, Kara and Eddie are great Ambassadors of the FedEx brand and I recommend that they be chosen as "FedEx Employees of the Year"! It's employees like Lisa, Kara and Eddie that build customer loyalty and make it a pleasure to do business with FedEx.”

“Very up and up and honest. They gave a good price, and communications with Stacey was very excellent. They made my life a lot easier attempting to move my mom from her existing house into another one. Will definitely use again in the future.”