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“Not sure if there is an actual UPS kiosk, because the greeter directed me to one of the cashiers to send off my box. Either way, my box is getting shipped so I'm happy”
“These people are GREAT! Helpful, kind, extremely knowledgeable, and super efficient in all ways to tailor one's shipping needs. All our breakables were perfectly packed, shipped and arrived in perfect condition. Can't praise them enough. Aloha and Mahalo,
from our family”
“Been going to the Waipio drop off all this time. And i live less then 2 miles from this location. I found where this exactly located & been going there since. Easy, Convenient, friendly staff & super fast!”
6:30AM - 7:30PM
277 Elliott St, Honolulu
Shipping Centers
“We have used Hawaiian Airlines Cargo now 5 times for various pet shipping reasons. Every time there is anxiety but the most recent time, Hawaiian Airlines gate agent and baggage crew, went above and beyond to easy our nerves before take off. Billy was the gate agent for our flight from HNL to SFO on 10/16. I approached the gate desk and told them I appreciate how busy they are but that we have a dog traveling in cargo and would love to get a confirmation he was loaded and ok before take off. He radioed the baggage contact and asked for an update. We had not previously received this kind of response. Previously people tried but we never had an actual update before take off. Before boarding Billy told us he was loaded, strapped, and doing well. THEN we got a text from Kyrie. We don't know who they are but they sent us a picture of him loaded and all good. We had put a note on the crate with our contact info and he read it and actually let us know all was well and our dog is awesome and doing well. This was the best service anyone could have every provided us and we hope this gets back to both of them with our sincere gratitude for an exceptional experience. We are impressed, thankful, and forever going to remember your kindness.”
“Thank you Kailee and Jessica for helping me out tonight! They went above and beyond to help me with my returns and I really appreciated their fantastic customer service. Thank you so much!”
“The staff is the best. They simplify the process so much! When shipping through other carriers, you have to go through websites and tons of hoops. Hawaii air cargo calls and asks questions and takes care of the rest! Thank you!”
5:30AM - 4:30PM
144 Palekona St, Honolulu
Shipping Centers
“Amazing!! Staff is always super friendly, I’ve shipped and received bunnies inter-island thru these guys multiple times now, each time was super easy and affordable!! 100% recommend!!”
“A Great Choice for Courier/Delivery Service in Honolulu! We used this company in 2014 to pick up documents in Honolulu and then drop off at Fed-Ex to be delivered to us in the Los Angeles area. They were easy to work with and we were very happy. Now, in 2019 - we needed the opposite service. A bid deadline was on the line and we needed our bid documents picked up from Aloha Air Cargo and delivered to the City of Honolulu. Cidnie was very responsive and assured us this could be done on time. She kept in contact with us via email and sent us a signed delivery receipt - 3 hours before the bid deadline! This is a very professional service who make good on their promises. Highly recommend! (Again...in 2019)”
“I ordered a paddle board from Florida and the Shipping was free from the seller through UPS. The shipment supposed to arrive on the 20th of June but the tracking system said it was recorded but could not be located a day before. I called UPS and told them the problem. After a while on hold and sent through several departments, the gentleman said we show its been diverted to a different location. We will contact you in 24 hrs and give me an update. The long agonizing wait ended when I was left a message while at work that the paddle board had been found at a different location in LA. and had been sent out to Honolulu and the new arrival date is June 30th. I was glad they found it but was still worried about the excessive handling of the board. 6/28 I got a message the board is here and needed to schedule a delivery. 6/29 I called and told them I would pick it up. I was not about to wait any longer the damage suspense was killing me. When I got there I met up with Dave if I'm not mistaken and he took be to get the board. When he brought it out I saw some serious gouges in the shipping box and I was like in my head f%#€! But when I open the box to inspect it there was absolutely no damage because of the extra foam packing I requested from the seller. It definitely set my mind at ease. I know people complain about shipping freight and have their peeves but I can at least say there was a silver lining in this experience. They did go out if there way to locate my shipment even though I had thoughts if having to go through the claim process. But getting a call within the 24 he period of locating it and getting a call two days before the arrival still made me think they did a great job at rectifying the problem and I'm satisfied with UPS. They do a lot of deliveries to us and they are pretty much always on time.”
“Dora did an amazing job! She and her team helped me pack an odd shaped item in record time to help me for my flight the next day. I give her 5 stars for the quality and value they given to me. Truly helpful. Hopefully corporate sees this and gives her and her team some recognition”
10:30AM - 9PM
115 Mokauea St, Honolulu
Shipping Centers
“Looking for cheap stuff? It's probably in here, somewhere. If you dont mind a store packed to the gills and having to dig for deals, you can find some bargains.”
“Our company uses their services for emergencies when we need a shipment to be delivered from LA to Hawai’i overnight. Always great experience with no delays, drop off and pick up in minutes. Mario at LAX is the best at customer service and professionalism!”
“Although all the employees do a great job in servicing the customer, Lisa, Kara and Eddie in particular consistently go above and beyond in servicing the patron with exceptional customer contact skills! They are knowledgeable, efficient, personable, courteous and professional! Lisa, Kara and Eddie are great Ambassadors of the FedEx brand and I recommend that they be chosen as "FedEx Employees of the Year"! It's employees like Lisa, Kara and Eddie that build customer loyalty and make it a pleasure to do business with FedEx.”
“I enjoy going to this place the staff is super friendly and always ready to help me print out my labels from my phone which I dnt have a clue but no worries they are always will to help you with whatever it is you need ,!!”
“There is nothing like good old snail mail and thank God for the USPS of Haleiwa. Granted, as tourists, perhaps our views are skewed, but truly had quick and kind service here. Losa made us laugh and recommended the best packaging for our mail. Never thought I’d write a review for a government agency, but here we are. Thanks to Losa and the team at Haleiwa!”
“I return things A LOT, weekly fasho, and ALWAYS go Ewa UPS on Keaunui! They are legit HANAI at this point!! lol I love those kids in there, like if I’m in line behind SFH in there akin stupid ALL my Mama Bear instincts kick in I would throw hands for this group!! Frfr!!”
“Maile was wonderfully efficient. I got here about 6 PM on a Friday evening, there were a ton of people with various needs and she was manning the store alone. She still smiled at everyone and kept the line moving”
7:30AM - 4:30PM
224 Mokauea St, Honolulu
Shipping Centers
“Matt and Niles were very helpful. They helped us move the pallet slot further that the loading dock. Thanks for saving me and my back. definitely will use them again.”
“I've only been a few times, but have had a good experience each time. The first time they patiently helped me get everything I needed to send in some legal documents and pre-paid envelopes I needed to include. Another time I needed to pick up a prescription my mother sent to my house by accident, and they were great then as well. There are so many moving parts in the postal service, I never expect them all to go well, but specifically the front desk folks at this office are lovely!”
“I deal with Delta Cargo and other airline Cargo quite often do to the type of job I do. I haven't had any problems with them. And the staff is always friendly.”
“The delivery driver did not even attempt to use the call box to access my secured building… disappointing to say the least.
UPDATE ** CHANGING REVIEW TO 5 STARS — DHL staff immediately took action to ensure my package was delivered smoothly. Ken responded to my review in less than 24 hours. I received a call from our local DHL office to arrange a re-delivery. The delivery driver called in advance and upon reaching my destination. Mahalo folks!”
“This location is perfect in spite of it being open for only several hours, but hey it IS convenient and the staff is awesome so don’t fire them. The previous reviewer (M) must have been having a bad day for the low rating.”
“Another excellent customer service support done by Pinoy Express Cargo team here in the Philippines for facilitating a swift delivery from port all the way to our house!#5stars!”
“Ms. Lisa is amazing! We’ve been here since August of last year and the few times we’ve stopped in the post office it has always been Ms. Lisa. She’s very helpful and efficient and ensures that when mailing a box that we’re using the right one with correct postage. One time I accidentally used a priority mail box that wasn’t labeled flat rate and she caught it and I didn’t realize how much cost difference was to send between the two. Ms. Lisa made sure I got the right box as I had already prepaid and hit me with some knowledge that I use going forward. I really hope that while we’re here that Ms. Lisa is permanent as she has such a positive energy and friendly vibe there. She definitely has the Aloha spirit ?”
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“A needed business that has a much needed notary service with great hours and prices, also many mores services they are fast and friendly and at a perfect place tucked in Mililani, super convenient!”