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“Not sure if there is an actual UPS kiosk, because the greeter directed me to one of the cashiers to send off my box. Either way, my box is getting shipped so I'm happy”
“These people are GREAT! Helpful, kind, extremely knowledgeable, and super efficient in all ways to tailor one's shipping needs. All our breakables were perfectly packed, shipped and arrived in perfect condition. Can't praise them enough. Aloha and Mahalo,
from our family”
“Been going to the Waipio drop off all this time. And i live less then 2 miles from this location. I found where this exactly located & been going there since. Easy, Convenient, friendly staff & super fast!”
“Thank you Kailee and Jessica for helping me out tonight! They went above and beyond to help me with my returns and I really appreciated their fantastic customer service. Thank you so much!”
6:30AM - 7:30PM
277 Elliott St, Honolulu
Shipping Centers
“Good service and usually speedy. When it is busy, wait times can be over an hour but on a typical day you're in and out of there within 15-30 minutes. Nicest staff around.”
“Big Mahalo to Wilder and Jeffrey for assisting me in shipping over what I needed to Kalaupapa and to Jonie for helping me over the phone with all my questions. They were all courteous and friendly and had no issues with the drop off process. Thank you again!”
“The staff is the best. They simplify the process so much! When shipping through other carriers, you have to go through websites and tons of hoops. Hawaii air cargo calls and asks questions and takes care of the rest! Thank you!”
“A Great Choice for Courier/Delivery Service in Honolulu! We used this company in 2014 to pick up documents in Honolulu and then drop off at Fed-Ex to be delivered to us in the Los Angeles area. They were easy to work with and we were very happy. Now, in 2019 - we needed the opposite service. A bid deadline was on the line and we needed our bid documents picked up from Aloha Air Cargo and delivered to the City of Honolulu. Cidnie was very responsive and assured us this could be done on time. She kept in contact with us via email and sent us a signed delivery receipt - 3 hours before the bid deadline! This is a very professional service who make good on their promises. Highly recommend! (Again...in 2019)”
“I ordered a paddle board from Florida and the Shipping was free from the seller through UPS. The shipment supposed to arrive on the 20th of June but the tracking system said it was recorded but could not be located a day before. I called UPS and told them the problem. After a while on hold and sent through several departments, the gentleman said we show its been diverted to a different location. We will contact you in 24 hrs and give me an update. The long agonizing wait ended when I was left a message while at work that the paddle board had been found at a different location in LA. and had been sent out to Honolulu and the new arrival date is June 30th. I was glad they found it but was still worried about the excessive handling of the board. 6/28 I got a message the board is here and needed to schedule a delivery. 6/29 I called and told them I would pick it up. I was not about to wait any longer the damage suspense was killing me. When I got there I met up with Dave if I'm not mistaken and he took be to get the board. When he brought it out I saw some serious gouges in the shipping box and I was like in my head f%#€! But when I open the box to inspect it there was absolutely no damage because of the extra foam packing I requested from the seller. It definitely set my mind at ease. I know people complain about shipping freight and have their peeves but I can at least say there was a silver lining in this experience. They did go out if there way to locate my shipment even though I had thoughts if having to go through the claim process. But getting a call within the 24 he period of locating it and getting a call two days before the arrival still made me think they did a great job at rectifying the problem and I'm satisfied with UPS. They do a lot of deliveries to us and they are pretty much always on time.”
“Cheap items directly from China. Lots of stuff that you’d buy on Amazon for a huge markup.
They have lots of stuff, so you have to sift through it, but great deals on stuff if you can find what you want/need. It’s fun to go and see what treasures and great deals you can find”
“Dora did an amazing job! She and her team helped me pack an odd shaped item in record time to help me for my flight the next day. I give her 5 stars for the quality and value they given to me. Truly helpful. Hopefully corporate sees this and gives her and her team some recognition”
“Our company uses their services for emergencies when we need a shipment to be delivered from LA to Hawai’i overnight. Always great experience with no delays, drop off and pick up in minutes. Mario at LAX is the best at customer service and professionalism!”
“I enjoy going to this place the staff is super friendly and always ready to help me print out my labels from my phone which I dnt have a clue but no worries they are always will to help you with whatever it is you need ,!!”
“Although all the employees do a great job in servicing the customer, Lisa, Kara and Eddie in particular consistently go above and beyond in servicing the patron with exceptional customer contact skills! They are knowledgeable, efficient, personable, courteous and professional! Lisa, Kara and Eddie are great Ambassadors of the FedEx brand and I recommend that they be chosen as "FedEx Employees of the Year"! It's employees like Lisa, Kara and Eddie that build customer loyalty and make it a pleasure to do business with FedEx.”
“There is nothing like good old snail mail and thank God for the USPS of Haleiwa. Granted, as tourists, perhaps our views are skewed, but truly had quick and kind service here. Losa made us laugh and recommended the best packaging for our mail. Never thought I’d write a review for a government agency, but here we are. Thanks to Losa and the team at Haleiwa!”
“I return things A LOT, weekly fasho, and ALWAYS go Ewa UPS on Keaunui! They are legit HANAI at this point!! lol I love those kids in there, like if I’m in line behind SFH in there akin stupid ALL my Mama Bear instincts kick in I would throw hands for this group!! Frfr!!”
“Maile was wonderfully efficient. I got here about 6 PM on a Friday evening, there were a ton of people with various needs and she was manning the store alone. She still smiled at everyone and kept the line moving”
7:30AM - 4:30PM
224 Mokauea St, Honolulu
Shipping Centers
“Matt and Niles were very helpful. They helped us move the pallet slot further that the loading dock. Thanks for saving me and my back. definitely will use them again.”
“The lady in front was so nice. She help me what to do with my box and she was so patience with me even though I was the only one left and their about to close. Overall it was a good service experience!!”
“I deal with Delta Cargo and other airline Cargo quite often do to the type of job I do. I haven't had any problems with them. And the staff is always friendly.”
“Another excellent customer service support done by Pinoy Express Cargo team here in the Philippines for facilitating a swift delivery from port all the way to our house!#5stars!”
“This location is perfect in spite of it being open for only several hours, but hey it IS convenient and the staff is awesome so don’t fire them. The previous reviewer (M) must have been having a bad day for the low rating.”
“I've only been a few times, but have had a good experience each time. The first time they patiently helped me get everything I needed to send in some legal documents and pre-paid envelopes I needed to include. Another time I needed to pick up a prescription my mother sent to my house by accident, and they were great then as well. There are so many moving parts in the postal service, I never expect them all to go well, but specifically the front desk folks at this office are lovely!”
“The delivery driver did not even attempt to use the call box to access my secured building… disappointing to say the least.
UPDATE ** CHANGING REVIEW TO 5 STARS — DHL staff immediately took action to ensure my package was delivered smoothly. Ken responded to my review in less than 24 hours. I received a call from our local DHL office to arrange a re-delivery. The delivery driver called in advance and upon reaching my destination. Mahalo folks!”
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“A needed business that has a much needed notary service with great hours and prices, also many mores services they are fast and friendly and at a perfect place tucked in Mililani, super convenient!”