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“Not sure if there is an actual UPS kiosk, because the greeter directed me to one of the cashiers to send off my box. Either way, my box is getting shipped so I'm happy”
“Zerena was very kind helpful and worked fast and efficiently with my Amazon return. It was my first time doing a return and I’m very grateful for her patience with me”
“My husband and I are both regulars at Aloha Ship and Pack and have been going there for years. I’m constantly shipping film and business-related packages, and they are always SO kind, fast, helpful, and easy to work with.
It’s one of those places where you know things will just get handled efficiently without stress. Everyone there is friendly, patient, and consistently helpful every single time we go in.
They’re also in a super convenient location for us, but honestly even if they weren’t, I would still make the drive because the service is that reliable and good.
Truly one of those local businesses that makes everyday life easier!!”
6:30AM - 7:30PM
277 Elliott St, Honolulu
Shipping Centers
“Good service and usually speedy. When it is busy, wait times can be over an hour but on a typical day you're in and out of there within 15-30 minutes. Nicest staff around.”
“Big Mahalo to Wilder and Jeffrey for assisting me in shipping over what I needed to Kalaupapa and to Jonie for helping me over the phone with all my questions. They were all courteous and friendly and had no issues with the drop off process. Thank you again!”
“I have been using this particular store for years. I cannot say I recommend any other UPS Store. This is a special place because of the employees. They all seem genuinely happy to be working there which leads me to think that the owner treats them well and values them. Each one of them is friendly, thorough, efficient, and professional.”
“The staff is the best. They simplify the process so much! When shipping through other carriers, you have to go through websites and tons of hoops. Hawaii air cargo calls and asks questions and takes care of the rest! Thank you!”
“A Great Choice for Courier/Delivery Service in Honolulu! We used this company in 2014 to pick up documents in Honolulu and then drop off at Fed-Ex to be delivered to us in the Los Angeles area. They were easy to work with and we were very happy. Now, in 2019 - we needed the opposite service. A bid deadline was on the line and we needed our bid documents picked up from Aloha Air Cargo and delivered to the City of Honolulu. Cidnie was very responsive and assured us this could be done on time. She kept in contact with us via email and sent us a signed delivery receipt - 3 hours before the bid deadline! This is a very professional service who make good on their promises. Highly recommend! (Again...in 2019)”
“I ordered a paddle board from Florida and the Shipping was free from the seller through UPS. The shipment supposed to arrive on the 20th of June but the tracking system said it was recorded but could not be located a day before. I called UPS and told them the problem. After a while on hold and sent through several departments, the gentleman said we show its been diverted to a different location. We will contact you in 24 hrs and give me an update. The long agonizing wait ended when I was left a message while at work that the paddle board had been found at a different location in LA. and had been sent out to Honolulu and the new arrival date is June 30th. I was glad they found it but was still worried about the excessive handling of the board. 6/28 I got a message the board is here and needed to schedule a delivery. 6/29 I called and told them I would pick it up. I was not about to wait any longer the damage suspense was killing me. When I got there I met up with Dave if I'm not mistaken and he took be to get the board. When he brought it out I saw some serious gouges in the shipping box and I was like in my head f%#€! But when I open the box to inspect it there was absolutely no damage because of the extra foam packing I requested from the seller. It definitely set my mind at ease. I know people complain about shipping freight and have their peeves but I can at least say there was a silver lining in this experience. They did go out if there way to locate my shipment even though I had thoughts if having to go through the claim process. But getting a call within the 24 he period of locating it and getting a call two days before the arrival still made me think they did a great job at rectifying the problem and I'm satisfied with UPS. They do a lot of deliveries to us and they are pretty much always on time.”
“Cheap items directly from China. Lots of stuff that you’d buy on Amazon for a huge markup.
They have lots of stuff, so you have to sift through it, but great deals on stuff if you can find what you want/need. It’s fun to go and see what treasures and great deals you can find”
“Our favorite FedEx store. We have known them for a number of years for anything we need not only for printing but likewise for copying and fax. Kara, the Pearl City store manager enthused the kind of leadership that employees Eddie, Dora and Maria translate into customer service par excellence!”
“Really awesome crew here. They’re on it. They recognize and acknowledge me and have my package or box ready before I even enter the store sometimes. Super friendly and a joy to come here for my shopping needs. Best UPS crew 🙌🏼”
“Called pacific air cargo to ship my vehicle from Honolulu to LAX got quoted a decent price for shipping (goes by weight) they took care of my vehicle in Honolulu and LAX location. Only issue was i got quoted a little cheaper price over the phone and got quoted more when i went in to do paperwork. All in all i would use them again to ship a vehicle??”
“This is my go to spot for Amazon returns and the staff are so friendly and helpful and patient. I had a question and called today and even over the phone, I got the same service. Love visiting this location!”
“Although all the employees do a great job in servicing the customer, Lisa, Kara and Eddie in particular consistently go above and beyond in servicing the patron with exceptional customer contact skills! They are knowledgeable, efficient, personable, courteous and professional! Lisa, Kara and Eddie are great Ambassadors of the FedEx brand and I recommend that they be chosen as "FedEx Employees of the Year"! It's employees like Lisa, Kara and Eddie that build customer loyalty and make it a pleasure to do business with FedEx.”
“I enjoy going to this place the staff is super friendly and always ready to help me print out my labels from my phone which I dnt have a clue but no worries they are always will to help you with whatever it is you need ,!!”
“Nicest Post Office!
Super friendly and helpful staff. I shouldn't call them staff, they are like your friends, on your side for anything you might need, going above and beyond their call for duty.
They help you choose the most efficient and least costly method in shipping. They bring your item out to you even if you just missed their closing time and couldn't find the item you expect in your box just yet!
I almost want to hang out with these guys and gals there, day in day out. Thank you all for making residents feel so welcome.”
“The lady in front was so nice. She help me what to do with my box and she was so patience with me even though I was the only one left and their about to close. Overall it was a good service experience!!”
“Ms. Lisa is amazing! We’ve been here since August of last year and the few times we’ve stopped in the post office it has always been Ms. Lisa. She’s very helpful and efficient and ensures that when mailing a box that we’re using the right one with correct postage. One time I accidentally used a priority mail box that wasn’t labeled flat rate and she caught it and I didn’t realize how much cost difference was to send between the two. Ms. Lisa made sure I got the right box as I had already prepaid and hit me with some knowledge that I use going forward. I really hope that while we’re here that Ms. Lisa is permanent as she has such a positive energy and friendly vibe there. She definitely has the Aloha spirit ?”
“There is nothing like good old snail mail and thank God for the USPS of Haleiwa. Granted, as tourists, perhaps our views are skewed, but truly had quick and kind service here. Losa made us laugh and recommended the best packaging for our mail. Never thought I’d write a review for a government agency, but here we are. Thanks to Losa and the team at Haleiwa!”
“Renton Road staff is ALWAYS helpful. BUT the hours listed online as only noon - 2pm are WRONG. I got there at 1pm and the line took one hour to get to window, and I have health issues!. They only have ONE PERSON doing passports and mail. NEED HELP THERE!!!”
“I deal with Delta Cargo and other airline Cargo quite often do to the type of job I do. I haven't had any problems with them. And the staff is always friendly.”
“Another excellent customer service support done by Pinoy Express Cargo team here in the Philippines for facilitating a swift delivery from port all the way to our house!#5stars!”
“The delivery driver did not even attempt to use the call box to access my secured building… disappointing to say the least.
UPDATE ** CHANGING REVIEW TO 5 STARS — DHL staff immediately took action to ensure my package was delivered smoothly. Ken responded to my review in less than 24 hours. I received a call from our local DHL office to arrange a re-delivery. The delivery driver called in advance and upon reaching my destination. Mahalo folks!”
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“These guys are great. Very grateful to have folks that are so on it with shipping and notary needs in Mililani. They’ve solved more than a few last minute small business problems for me. Mahalo!”