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“I been banking with America Savings for over 20 years. They been really good bank and they have extended hours for customers. It makes easy for me to bank with them. Also they have great customer service departments. I like this particular Branch because branch manager appreciates your business. I believe sometime doing just little thing for customers can win them over. It's about trusting your customers and helping them. Gail give excellent service and her teller follows her work ethic. I wish there is more manager like Gail. Thank you for your help..”
“Dina was very helpful with opening all my family bank accounts. We also came across a discrepancy and she helped us fix it with no hesitation even though they were minutes away from closing. Thank you again Dina.We love HLEFCU!”
“I just wanted to say Thank you for this branch for allowing my brother in law get his bank statement so easily and to the Teller Dali, Thank you also for her, very helpful person. It’s easy to get a statement here unlike other branches we’ve been to. A big Mahalos everyone, Thank you! Keep it up.”
“Thank you to Senior VP, Mona Choy-Beddow, and Pearl City staff, led by Lynn Ruth, for making banking so effortless during these unprecedented times. The entire staff is very flexible and accommodating, always continuing to greet me with a smile! Much mahalo to all! Continue to stay healthy and safe!”
“This is a commendation for Saua, who provided excellent customer service with an IRA and other tasks. She was efficient, patient, kind, and an asset to HFCU in Pearl City. Mahalo to an exemplary employee.”
“Family has business with them. Friends worked for them. There ATM was easy to use for what I needed it for, checking balance and withdrawal. The only thing is,, unless I missed it, is the money denominator, it only dispense $20, no option to request larger bills, like $50 or $100, carrying a wad of money on a large withdrawal is unsettling for female, older and are not able to have someone accompany you for safety reasons. I know there are other options, but sometimes you don't have a choice...sharing.”
“This review is long overdue but I want to personally give a shoutout to Ashley. She has assisted me time and time again with tougher transactions and she is always consistent in her high level of customer service. She needs to be celebrated and appreciated for the good she does and I know that is naturally who she is. Even though the wait times are long, I can handle it a little bit more, because of people like her that make the rest of my experience great at FHB Pearl City. Thank you Ashley for your commitment to excellence. You are exceptional and the team there is extremely lucky to have you. Thank you for everything you do, for always taking care of me, and always going above and beyond for your team and for your customers.”
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“Awesome service! They are always friendly and courteous, with a smile. I always go here since it is located in Walmart. Very convenient, plus they do shared branching!”