Sud Factory Auto & Home Detailing Products specializes in cost-effective and time-saving detailing supplies, including their famous water spot removers. Their high-quality products are designed for anyone to achieve professional, lasting results easily at home or for a business, requiring no machines or extra expensive equipment. Customer experiences with shipping and service vary. Some report excellent and quick shipping with prompt processing, same-day tracking numbers, regular updates, and arrivals faster than expected. Other reviews mention significant shipping delays, difficulty getting a response from customer service for many weeks, and issues with non-delivered products. In one resolved case, the company addressed the problem by resending an order and issuing a partial refund. Products are noted to come from Hawaii, which can involve a wait, but shipments are accurate. Many customers are immensely impressed and continue purchasing, while others express frustration and caution.
Excellent product!! We use these products to clean up water spots on big bus windows and also the polisher. Products come from Hawaii so there’s a little wait, but accurate when products arrive. We will continue purchasing!!
January 2024
I placed an order early October and still have not received the items, it says a shipping label was created October 26th, cannot get ahold of anyone at this company. Do you want me to get with my card company to resolve this issue?
They got ahold of me to fix the issue!
November 2023
Best glass water spot remover I have tried. Works great
