“Came in to trade in my old phone. Got helped by Huy and had a great experience. He knew what he was talking about, wrote out my plan/what to expect which was great bc I’m more of a visual learner, and he even let me know of discounts & deals that Apple didn’t offer when I went in a couple months ago. Took a while only because I had a lot of storage, but other than that he was super patient. Thanks!”
“Eric, has given me a 10 star experience for the 9 years I have been receiving phone services from him he is. always their to give me the help with no hesitation!!! Awesome Braddah too!!”
“Rainbow provided outstanding customer service from start to finish. She was very patient, answered all of my questions, and made sure I understood everything. She helped me get a great deal on my new phone and made the entire process easy and stress-free. Her professionalism, knowledge, and friendly attitude really stood out. If you’re looking for excellent customer service, I highly recommend asking for Rainbow!”
“I went to Verizon last night to swap my service from AT&T and get a new phone. Instead, I won the lottery!! I walked out with a new phone, IPad and watch. Accessories for days! Saved money on my current streaming plans bundling. 🥰 With the current promotions, I didn’t spend a dime and now have a lower bill! 😮 Michael “Bazz” was absolutely great and stayed after close to finish my setup. I am more than grateful and will be sharing their info with everyone! 🙏🏻”
“Visited the Spectrum Store in Pearl City to purchase a new phone . Elizabeth was courteous, knowledgeable and friendly. After a few questions we went ahead and purchased a new phone. We did a walk-in appt and didn’t wait long but I’d say make a reservation to avoid any possible wait times.”
“I must admit I nearly had a heart attack this afternoon when I looked at my phone and the screen was completely black while on standby. It was even worse when no matter what buttons I pressed I could not get the display to appear. I knew it was working because I could hear my alerts but had no way of checking them with a black screen. Immediately jumped on the laptop and watched numerous YouTube videos about bringing back the blank screen by a force restart to no avail. I went on Google and Aloha Phone Repair by TCA Wireless - Pearl City was the first result for mobile phone repair. I saw 5 stars for their review so I called immediately. The woman who answered the phone was very helpful and she even checked to see if a replacement screen was in stock. Amazing that it was in stock so I rushed down to the Pearl City store as fast as I could. Jeff greeted me and I explained that I called and that I would like my screen replaced. He was awesome because he asked me questions about my phone to get an idea if it was indeed the screen needing replacement. I couldn't believe when he said they'll try and replace it and if it doesn't work they won't charge me. Really! It sounded too good to be true. Jeff gave me a ticket and said to give them about an hour to fix my phone. It was soo nice and cool in the shop that I just ended up waiting for it. Sure enough just shy of an hour Jeff told me I can watch Gio work his magic in repairing the glass screen. I started chatting with Gio and he was very knowledgable and skilled while working on my phone. Gio is amazing and he takes great pride in his work as it shows in the results. He handed me my phone and said test it out and I was blown away at how neat his work is and spot on everything worked perfectly. Also, they are very reasonably priced for the excellent work that they do. I give Jeff and Gio a 10/10 in every aspect of their work. They brought my phone back to life which I can't even express how thankful I am. I will definitely refer my friends to see Jeff and Gio if they need their phone fixed!”