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“Oil Changers is the place to go if you need that yearly safety Check. They let me drop off my car and called me as soon as it was done. A+ service all the waaaaay!! Mahalo Oil Changers!”
“What a pleasant experience at PCAW (Pearl City Auto Works). I had 2 electrical problems with my vehicle which required a partial disassembly of the dash. PCAW correctly identified the cause of the electrical problem and corrected the problem and reassembled the dash to its original condition using great care as my vehicle was a 2000 Ranger and the clips etc. required extra care to prevent breaking. A special thank you goes to Shay for her assistance in scheduling my appointments and keeping me informed as to the arrival of parts needed and the status of the repairs to my truck. I will definitely be a return customer.”
“Fast & friendly atmosphere + they do a great job didn't get the names of the 2 female employees that helped me with my Ford expedition they were extremely great. They deserve a raise?”
“The staff at wahiawa was very respectful. They clearly explained what was gonna be done and asked for your consent before doing anything. And also during the job being done they let you know what was being done and asked if you had any other concerns. Nice and friendly staff there”
“Service tech was very friendly and professional and didn't take long I was on my way out the door the drive up service in Kapolei is so Convenient I highly recommend this services to everyone 1stop safety check, oil change @ Oil Changers locations. Mahalo 4da Great Service ???”
“Normally I expect there to be a long line and for an oil change to take much longer. I think it was slow because I went in on a busy holiday shopping weekend when most people probably aren’t getting oil changes as much. I think it took under 15 minutes for them to finish my oil change. It was like a pit crew came out during a race! They offered great customer service and a very quick turnaround time for completing my oil change. I give them an A+”
“This man and his crew are just amazing. Amazing workers awesome owner. I wouldn't take my vehicle's anywhere else. It's like family here. Prices are reasonable. They call you to make sure everything is alright after you leave. Just amazing”
“the customer service is by far the best i’ve experienced at any auto repair shop. i have to give a special thanks to Neao and Kahi for always going above and beyond to support my car issue needs. the service provided is priceless and they will continue to be my favorite jiffy lube!”
“American Tire Company really is the best, the customer service is great, prices and options are better than Costco, and I’m in an out quickly…100% recommend (and I promise this is a real customer review, I bring both my cars to the Kapolei location). Aloha.”
“Donnell at Burt's Union Services was a real gentleman! I had called asking if they could get me in for a car battery replacement that morning and he was quick to recognize my voice as soon as I arrived. Before we started he was able to check my battery to see if it even needed replacement & thankfully I didn't! He seemed just happy to help despite losing out on a business transaction in that moment. As a female customer at an auto shop, I was so grateful for honesty! He got a tip from me & any future auto business I may need!”
“BEST SAFETY CHECK ON ISLAND!!
If you’re Coast Guard working on Sand Island, this is the place to go. It’s right outside base. Mr. Tagami is fast and efficient; just come before his lunch break at 10:30am or after at 12pm.
He seems stoic, but he’s kind and humorous. I will be back next year!”
“Barely any wait time. Very pleasant, professional, satisfactory service. The price was a little high, I thought. Yet, that's what everybody charges for a full synthetic oil, so it must be the norm. I had a military discount, let alone I a coupon that I didn't use. So, I'm set and very satisfied. No complaints. The workers are very professional, polite, and pleasant, and that's what counts.”
“I LOVE CAPITAL AUTO. They get the job done and I’ve been with them for over 6 years I never have any issues they take good care of my cars. I’m now bringing my newest car for maintenance. I have a 07 Dodge Ram truck and they’ve kept her running great.”
“Very happy to have found GEARS. I have a manual Jeep Wrangler, and was having issues with the clutch. John is very detailed oriented, very knowledgeable, and most importantly, honest. These are qualities hard to find. John was able to quickly reschedule when I wasn't able to make the first appointment. John took the time to understand the issue even before doing the actual diagnostics. Explained everything in detail and was very clear on possible issues and costs. John quickly found the issue and luckily the fix wasn't the most expensive. Will definitely bring my Jeep to GEARS again.”
“Great service. I was greeted 4 times by different employees and told that they will be right with me I was the 2nd car in line my lane. My car was serviced and I left within 30 minutes after getting there. Will be back! Thank you!”
“My experience has been very enlightening. Not only did he take me as a walk in, he also ensured that I understood what caused the cars issues and how to prevent them for the future. Very clear, very direct , and very kind. 10/10”
“This Jiffy Lube has the nicest/most professional crew I’ve ever experienced. I’ve moved around a lot and this shop has the best customer service. They’re extremely helpful and so kind. They take the time to really explain the process and are very transparent. Martin/Nawai and Stacey are super awesome! Specifically Martin went out of his way to take care. I’ll drive across island for this team. Thanks always!”
“Sara Is a True Superstar Honolulu GMC Sets the Standard.
I’ve been to Honolulu GMC a few times now, and every single visit has been smooth, fast, and professional. Most recently, I came in for my first oil change on my 2024 GMC Elevation, and Sara absolutely crushed it. She’s not just good she’s elite. From the moment I dropped off the vehicle, she made sure I had a ride back to base, kept me updated throughout the process, and flagged anything else that needed attention. Her communication is clear, proactive, and genuinely helpful.
Sara’s been aggressively working to get my over-the-air updates pushed through, which shows she’s not just checking boxes she’s going above and beyond to ensure long-term quality and satisfaction. That kind of dedication is rare.
What really stands out is the vibe: friendly service with that old-school Southern hospitality something you don’t see often in Hawai‘i. It’s warm, respectful, and efficient. Sara is the kind of person who makes you want to come back. She’s a true superstar, and Honolulu GMC is lucky to have her.”
“Every visit to Acura of Honolulu has been a positive experience, thanks to their excellent staff. I’d like to give special recognition to Paul Furtado, who has helped me during my recent service appointments. Paul is professional, friendly, and always goes above and beyond to make sure everything is handled properly. He explains things clearly, keeps me updated, and ensures my car is in great shape before I leave. It’s always a pleasure working with him — I highly recommend Paul and the Acura of Honolulu service team!”
“We’re well aware of the mixed reviews, but our family’s direct experience with this shop deserves to be recognized. From start to finish, the mechanic and manager handled our situation with real professionalism and integrity.
Our daughter’s Honda Civic had a splash shield that came undone after hitting some rough roads. They diagnosed and resolved the issue with care, and since the car had to stay overnight (May 8–9), they communicated clearly and honestly throughout the process.
Mahalo plenty to the crew for treating our family with respect and doing right by our daughter. You showed us that you’re committed to improvement, and we’re grateful for the service and aloha. We had a positive experience and will definitely be returning and recommending you to others.”
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“10/10. Special thanks to Jeryl who helped me out the day before my appointment! The customer service and efficiency is amazing. I was stressed out the whole week before I brought my vehicle in and within half an hour I was completely relieved, and the issue was solved. In the past, I have gone to the dealership service center for tire issues, but I will not be going there and will instead be coming here.”