“I've been with HawaiiUSAFCU for just about 20yrs now and I never encountered any bad experiences. No matter how many new representatives I've come across, both @ Waipahu & Kapolei branches, everyone has a positive attitude and are willing to help me or direct me to who or how I can get the help that I need.”
“My mom & I were assisted by a very helpful & knowledgable staff person at the entrance. As we inquired about solar financing options, we appreciated the attention he paid to our questions & the information he provided about NFCU's available options.”
“I needed to open a new checking and savings account. I did not make an appointment, but they were able to quickly find someone to help me. Nina was amazing! She was very friendly and pleasant to talk to. Despite me having done my research already, she made sure I knew what was included to ensure it was what I wanted.I've been to this location a few times to deposit for others, and never had any issues with wait time and unfriendly tellers.”
“This bank the only location available for the Waianae community but this is my favorite location when I do all my business transactions. Conveniently located on Farrington hwy Waianae Shopping center. Same parking structure as Cvs Longs. This location is always friendly and we never have problems with this bank and we have over 10 business accounts here. Deposits ans transactions are always an ease. My only issue is their bank hours (which is also mentioned in other reviews). Open M-F from 8am-4pm but fridays they close at 5pm. It's tough to get there before 4 and sadly they are not open on Saturday's so I have to drive out of Waianae to the Kapolei branch I always have issues there. Just wish they went back to their pre-covid business hours.”