“Nova provided excellent customer service and coordination. Tim and Carter did an amazing job with delivery and setup...and the mountain of paperwork was actually enjoyable with them. Great crew.”
10AM - 6PM
299 N Milwaukee St, Boise
Appliances
“G was very helpful in helping us pick out appliances that would meet our needs and fit our space while also providing an extra hookup in case I had issues with a delivery from another company coming shortly after theirs.
The prices are hard to beat as long as you don’t mind a small dent here or there.
Can’t recommend enough to snag affordable off the floor appliances and the delivery was quick and efficient.”
“I looked around window shopping -- this place has the best prices on appliances guaranteed! Mason was super cool and very helpful. Got a washer and dryer here. Thanks!”
“I have to give some huge kudos to the folks who work in this store especially in the paint Dept. We are having to get our house ready to go on the market on 8/5. I needed interior paint (25 gallons). The store in Nampa only had 7 gallons of what I needed so I called these folks and they took GREAT care of me. They were kind enough to pull the base color and have everything ready to go when I got there so all that needed to be done was to mix and pay. Tom and Theresa especially were awesome. Even when 3 out of the 5 refused to open they kept going until they managed to get it done. I would also like to say "Thank you" to Joe for loading my car.”
“Mike was very helpful. He talked me throught the symptoms of my air conditioner failure. He prevented mulitple trips and helped avoid me buying the wrong parts to fix the issue. I had the unit working again within a few hours on 100+ deg day. Glad to have Johnstone available to business owners in Boise.”
“I placed an urgent order for tiles online through homedepot.com, opting for overnight delivery and paying the additional delivery fee. However, I received an email notifying me of a day's delay in the delivery schedule. Upon delivery, only 18 pieces of tile were brought instead of the 18 cases I had paid for. I had the delivery on my surveillance cameras as proof. My attempts to resolve this over the phone with homedepot.com were met with frustration as I was put on hold and eventually transferred to an office that was closed for the day. Seeking resolution, I visited the Eagle Home Depot, only to find out that they couldn't credit me for the missing tiles and advised me to contact homedepot.com for reimbursement. This situation highlighted the clear distinction between homedepot.com and physical Home Depot stores. To ensure my tile installation could proceed as planned, I repurchased and picked up the missing tiles in Meridian where more were located, initiating a two-day ordeal spent communicating on the phone with homedepot.com. It was only after finally being transferred to the Boise Home Depot that I found relief. Steve Snead, whose assistance was invaluable, stepped in to resolve the issue. Steve's dedication, problem-solving skills, and commitment to customer satisfaction were evident throughout our interaction. He remained on the line with me, diligently coordinating with homedepot.com until the matter was satisfactorily resolved. Prior to encountering Steve's exemplary service, I was left dissatisfied and disillusioned with Home Depot, questioning any future big-ticket purchases from the company. However, Steve's exceptional handling of the situation has completely changed my perspective. His professionalism, attentiveness, and willingness to go above and beyond have reinstated my confidence in Home Depot. Steve's outstanding assistance has not only resolved my immediate issue but has also restored my trust in the company. Home Depot is fortunate to have such a dedicated employee, and I am grateful for Steve's exceptional support.”
“We were in a bind and Marshall was incredibly helpful! We have a wonderful washer dryer set that was reasonably priced and I feel confident that our renters feel taken care of! We love Jim's!”
“I think it’s funny that people are giving bad reviews cause they can’t sell to you. I called to try and get a motor knowing they couldn’t sell to me either but they pointed me in the right direction. Likely because I didn’t throw a tantrum like a child. Super helpful and wanted to say thank you and try and offset the dumb ones leaving bad reviews over something that clearly says on your website.
That’s like going to the Sysco warehouse and trying to buy a hoagie then throwing a fit when they legally/ethically can’t.”
9AM - 5PM
627 N Dupont Ave, Boise
Appliances
“Our delivery was amazing from Brig and his crew. They took the time to go the extra mile ensuring nothing was damaged and treated everything with care. Thanks for the help Brig!”
10AM - 8PM
8587 W Franklin Rd, Boise
Appliances
“Very good selection. Pricing is geared more toward folks with poorer credit, except they seem competitive in furniture pricing. I did not price shop to compare, just my limited experience in furniture shopping. I was surprised to see they had power tools and gaming systems (Xbox X, Ps5, Switch).There's a cost associated with the lease to own option, so be prepared to pay more than an item is worth, even of you pay cash. They explained thar many items they sell, they pay retail prices on so if they didn't charge more, they would lose money. The difference is they show you that pricing up front (doesn't seem much different from putting furniture on your credit card and paying interest, but here you know those numbers up front).The staff are pretty friendly and knowledgeable and the main manager is sincere and honest. I didn't opt to utilize their services because I do not require them, but I'm glad they are here for people who DO need their services.”
“Nicholas from sheds was great at walking me through the entire shed process. He was very familiar with the software and was able to answer my questions around how to go about finding the shed, pricing out the options and whatever else we were looking for and what the process included from start to finish. Impressed by his knowledge and ability on the topic.”
“Lowe’s is a go two between Home Depot. They are both great places to get your home improvements, garden needs, and so much more. I give Lowe’s a little notch over Home Depot as I worked part time with them a few years ago back and enjoyed them. I kind of wish I could go back working with them part time.”
10AM - 8PM
8363 W Franklin Rd, Boise
Appliances
“I have to give a good reveiw for this specific store because the staff were really friendly and extremely competent, I wish I asked for their names because they were very professional and friendly, but I would like people to know corprate is absolutely abysmal. I went inside because I placed two online orders at 5 pm and one got approved within 30 minutes while the second order placed 10 seconds later never got approved. This specific store was amazing and the customer service with both employees and managers was amazing, it was just very upsetting to hear that higher ups didnt approve both purchases and only one which caused major complications in my schedule.
Corprate can't approve orders past 5pm (so never order after then if your wanting something same day) for some reason which is extremely upsetting when I have very specific deadlines that I already accounted for based off of availability (it said ready in less than one hour) and time and yet specifically corprate isn't able to process orders that would make then multiple thousands of dollars whatsoever leaving an extremely disappointing experience. For a basic experience the people on the floor are amazing yet the people responsible for the entire company have let me down as I would have rather built my own pc without the company upcharge if I wasn't going to get it the same day.
This store and everyone there are amazing but Best Buy is not so I do not recommend supporting their business in any way especially if you are reliant on time and have to crunch your work because of someone else's mistake :(
The people working here are amazing and I know how much reveiws matter but I can't give five stars when corprate is sabotaging this stores reputation.”
“Amazing products and thoughtful salesman equals great experience. We have purchased numerous items the sales staff have been great and the products have surpassed our expectations. Tony has been great to deal with. We will for sure recommend him and chf to anyone that will listen.”