The AT&T Store in Boise offers a range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans suitable for various needs. Customers appreciate the friendly and knowledgeable staff, with many highlighting exceptional service. Charles is frequently praised for going above and beyond, staying late to help fix phones and assisting with setup, all while maintaining a positive attitude. James and other employees are also recognized for their helpfulness, patience, and clear explanations, making the process of choosing and setting up new devices easy and stress-free. The store provides a welcoming environment where staff are attentive and professional, ensuring customers feel supported whether purchasing new devices or troubleshooting. Additionally, the store offers nationwide 5G service with unlimited data plans at no extra cost, along with prepaid options that require no contract or credit check. Overall, it’s a well-regarded location known for great service and knowledgeable employees.
David provides quality support with customer-first service and insights. He helped me save money on my bill from services included but not needed for our household and provided proper documentation for all items discussed and agreed upon.
December 2025
Monte was very helpful informing me of what benefits and savings I could have if I switched from T-Mobile to AT&T!
December 2025
I have nothing but good words for the men that work at the Franklin AT&T store. David and Monte’s personal attention, knowledge and friendliness were enough to keep me with AT&T. I hope AT&T appreciates having these two men in their employ. God Bless
