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“Took my son's iphone 11 here Sunday to get a new screen and s reen protector and it also needed a new battery so I did all that and the lady who fixed it was awesome thank you for doing a awesome job”
“DON'T GO ANYWHERE ELSE!!!!!!!!!!!!
BEST PLACE IN THE CITY. Fixed in 1 hour.
Other places said it would take weeks and would
cost 3 to 5 times as much.”
“My phone was absolutely out of control with ads after I made a mistake loading some apps that took over my phone. I tried to fix it myself, but it was useless. I took it in and Sabrina and Madison were absolutely wonderful at taking care of the problem! They had my situation resolved quickly, and my phone back to normal. Excellent customer service! Thank you both again SO MUCH!!”
“Went in to fix my daughter’s broken screen on her Apple IPad. The lady who works there had it fixed in a hr or less . The work she did was great , absolutely no complaints. She even sent me a link for a new case so it wouldn’t break again haha . I will definitely be recommending this place to all my family and friends.”
“After several years with T Mobile, I was hesitant to switch carriers even though everyone else in our family uses the Verizon network. I could not be any happier with my decision. Manager Will Rankin made the process effortless for my husband and I, and that is saying a lot. I have always owned Apple products, he is an Android user, and we both needed to upgrade our phones. The service in this store is superior to anything I have experienced since purchasing my first cell phone over 25 years ago. Will runs this store like the mom and pop businesses we grew up with … with honesty, integrity, and exceptional customer care. I also want to mention my appreciation for Josh’s assistance on a separate occasion. Thanks to you both for making our switch to Verizon such a positive experience!”
“Will and his service is some of the best in the Business! I always return to this store due to fantastic solutions and promos that fit my needs. Will went above and beyond and I’m very appreciate of him!”
“I just love this store went in for questions about my bill Steven explained everything to me in full detail even got it lowered. I was thinking about switching to T-Mobile but Steven convinced me to stay. He showed me the comparison as far as billing and coverage goes and made sure I understood everything remarkable service he deserves recognition.”
“DILLON!!! you are an absolute angel sent from above. after a tiring exchange with another associate (from a different location), i went in to this location and was helped by dillon! he is so helpful, patient, kind and understanding. this is literally what customer service is all about. this verizon store is lucky to have him! he completely turned my experience around and was so kind to me and my mom. he sorted everything out for us and went above and beyond. dillon, thank you again for everything!! you truly are the absolute best!”
“Zach assisted us in the store. He was patient, kind, and even laughed at our jokes. He explained everything in detail and provided first rate customer service. We will definitely go back and see him again!”
“I only went here to go to build a bear but the staff were very kindAnd it was a very nice experience also for some reason I stayed there for over 20 minutes and (I got there 2 mins before closing ?) it seemingly didn't close until I got out because most of the stores weren't closed but anyway, yes it was a very nice experience”
“I believe his name was Preston, he was amazing and helped with everything. Even when I came back 20 min later because the new screen protector was cracked already.”
“I just got a new phone and it was easy. They had the phone I wanted in stock. Getting the new phone activated and everything transferred over only took a few minutes.”
“This store is the greatest. Staff is very friendly. He helped us with a new phone and plan. Thank you!!!! Wish I could give a 10 star review because this was the best experience I've ever had.”
“Cyrus, our customer service associate, was very helpful and helped us get some charges off that we had occurred via phone when we were setting up an additional line. He also was able to get us an iPad, which we needed. We were glad he was our customer service rep. Now all the negative we hear about Verizon seem to not be true in our case.”
“Aiden is the GOAT
Deserves Verizon Man of the Year Award!!!!!
Costumer Service- 10/10
Knowledge&Help- 10/10
Overall Experience- 10/10
Somebody give this man the credit he deserves because he is killing the game at Verizon!!!!!!!!”
“Fred Meyer is the only store that carries my peach praline pie. It's incredible with a little lime and butter pecan ice cream on top. Except Fred Meyers on chinden they're horrible don't get them from there. ?”
“Only 1 employee working in the store and she was very efficient and super nice. She was able to multitask between me, another customer and a phone call all at the same time.”
9AM - 7PM
1790 W State St, Boise
Mobile Phones
“Mike S at the State St store was amazing to work with and so very helpful when my business internet provider Centurylink would do nothing to help me get my internet running again. Mike got me set up through Verizon and took the time to make sure everything was in working order. So appreciate all his time and concern.”
“Taylor Hicks, store manager, gave us excellent service and went above and beyond to help us figure out how to use our internet service through Cricket. He was very patient and knowledgable.”
11AM - 8PM
350 N Milwaukee St #1020, Boise
Mobile Phones
“I’d like to thank “ Reese” and “Rick” for their customer service.They did an amazing job, they were very helpful and trustworthy.I highly recommend coming here!”
“I had such a great experience thanks to Eli! From start to finish, he was friendly, professional, and genuinely cared about making sure everything went smoothly. You can tell he really takes pride in what he does and wants every customer to have a great experience.
Eli went above and beyond to make sure all my questions were answered and any little issues were handled right away. He’s the kind of manager who makes you feel valued and taken care of — something that’s hard to find these days!
If you ever get the chance to work with Eli, you’re in great hands. He’s a true professional with a great attitude and a heart for helping people. Highly recommend!”
“Ashley was incredibly helpful with getting my SIM card situated when I couldn't figure it out on my own- I highly recommend the Fairview Boost location for fantastic service”
“I came in almost 30 min before closing and it was my fault coming in that late on a Sunday but Jacob helped me and my son activating a phone for him and got us out before closing time and was helpful and nice. Especially, since I had to go to this store because fairview decided to close up at least at 4:10 when we arrived, so we had to go to the orchard store because we absolutely needed a new phone for Monday so thank you JACOB for helping us and not closing up early, we really appreciated your help!”
“David is such an interesting person. I ported over to T-Mobile and he was so helpful with the whole process. What a stand up process. Thanks for your help David!!!”
“Who doesn't love Target! They have lots of great items this one is nice as the other one in Boise feels crowded most of the time. I can usually pop in for a few items and get what I need nice and quickly!”
“Was told my screen protector was going to be free if I got a case. I was charged. Don't trust the guy they call their #1 floater. Despicable. Edit issue was resolved I was not charged”
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“My man monte is exceptional, hands down! We were having major trouble trying to break ground on my situation but he was determined and tried every angle that he could to take care of my and my buisness there.
Definitely have like a family vibe and 1000% would recomend taking yiur buisness and I for aure will continue mine. He wasn't just another man behind the counter doing his job but real person to person Interaction.
David, who is only had a brief encounter with was most definitely cut from the same cloth. Overall this location, from what I've seen has exceptional service and staff backing them!!”