Cell Phone Stores in Boise, ID

30 locations found near Boise
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“José Garcia. This gentleman went so far above and beyond I don't have the words to thank him. Name tag says asst. manager. I had a unique situation that was somewhat complicated and wouldn't be a sale or revenue for the store, and yet he took the time to walk me through it with corporate, left me with HIS phone while I talked to corporate. Again, great service without making any profit from it!!!!!! We have always been team Verizon and it's people like him that are the reason.”

4.7 Superb136 Reviews

“I highly recommend this company they are always super helpful and their prices are the best! Brandy was excellent. She went out of her way to help me repair my iPhone 13 Pro!”

4.6 Superb117 Reviews

“Irina was an extremity big help and honestly a life saver. I had a broken charging port and my phone wouldn’t charge. I heavily rely on for work so it was even better that she fixed it such a short amount of time!!”

4.5 Superb133 Reviews

“Took my son's iphone 11 here Sunday to get a new screen and s reen protector and it also needed a new battery so I did all that and the lady who fixed it was awesome thank you for doing a awesome job”

4.6 Superb84 Reviews

“I like good customer service. Mick was amazing. He was patient,kind and did I say patient. Thank you for your time and making our experience in upgrading to a new phone a delight .”

4.4 Superb148 Reviews

“Got a new phone on Federal Way. Jake provided excellent customer service. He knew everything inside and out and took extra care to set me up - from the phone to the screen protector. I highly recommend this location!”

4.4 Superb107 Reviews

“We were in the middle of traveling for Christmas and Emily saved the day! She was so friendly, patient, and understanding with us. She made this unexpected stop much less stressful for these tired travelers.”

4.3 Superb159 Reviews

“We went in to get me a new phone. Jackson was extremely knowledgeable. He made us feel like friends. He gave us great information and guided us through everything.”

4.3 Superb126 Reviews

“I had a very pleasant experience at this store today. The person who assisted me was understanding, patient with my myriad of questions, and offered me a very good price on the item I was looking at. There was one other customer in the store at the time and he gave both of us excellent service. Kudos!!!”

4.4 Superb85 Reviews

“Andrea was amazing to work with. She took the time to break down our specific plan so we would see exactly what we would be getting for each different scenario, she made us super comfortable with swtiching our plan. This store just felt better than the rest, we didn't feel ganged up on by a bunch of hovering employees, there were no surprises when it came time to pay, the transfer of phones was super smooth. Definitely by far, the best in store experience we have ever had with tmobile. We will be coming here every time now. I will say it helps to do your research before you go to the store so you know what you want and what benefits you get depending on what you go with.”

4.3 Superb84 Reviews

“Recently switched to T-Mobile. At this location, I made an appointment and Logan went above and beyond helping me. He was knowledgeable and patient in helping me find the best deal! I would 100% recommend him as a salesman.”

4.2 Good101 Reviews

“I love this store, I recently needed internet because mine was way too expensive and not working. Shay set me up with Verizon wifi and it works amazing and it's way cheaper! This girl knows what she's doing I'm Extremely happy”

4.1 Good151 Reviews

“Tommy deserves an A+ and a 10. He spent time assisting me for a long time with my phone with a great professional spirit. Deserves to be recognized for over and beyond. He’ll take a great raise as well. No objection at all”

4.1 Good129 Reviews

“? OMG, come check out Refreshed Shoes at Boise Towne Square Mall and help support a "Minority - Owned" Business ?!" It's easy to find, it's right in front of Champ's Sports!'I parked by Kohl's and took an Escalator Upstairs, went into The Indoor Mall, and these nice ?? ? Boys shinned my shoes ?.I go to the mall often to walk. I stop at Refreshed Shoes ? Often. So far, I've had my Crocs, my Leather Loafers, and White Puma Low - Top Sneakers cleaned here. I would like to buy one of The Cleaning Kits when my girl and I get our own place someday.The guys who work here are a lot of fun ☺️ and I completely trust them to take care of all my shoes ? from now on!You're not - so lonely Google Guide,Scott alias Dot.”

4 Good189 Reviews

“There are not enough stars to give!! I usually end up at other stores and they suck. I am not good with technology and the women there last night was over the top helpful!!! Sadly I have the memory of a goldfish so can't remember her name but I do know that this is the only location I'll be using from now on!!”

4 Good65 Reviews

“When I walked in Michael was with another customer, he excused himself and immediately acknowledged me stating he’d be with me shortly. He was setting up a phone for the customer. I let him know I came in just for the liquid protector and if he was going to be long, I could come back. Michael asked his customer if he could help me as her setup was going to take another 20 minutes. He was able to get me taken of before her phone was complete. Very impressed that he acknowledged me when I entered and he actually asked the customer if it was OK to help me out. Very professional.”

4 Good56 Reviews

“We’ve been with T-Mobile for several years and each time we upgrade we are reminded why we stay with them. Anicia at our local T-Mobile store was so helpful and patient, explaining the services and functions of our new phone. We love being T-Mobile customers!”

3.9 Good137 Reviews

“Went in to buy a new phone, which is certainly not my favorite thing to do... And Drake provided excellent service! He broke down my options and made the process as painless as possible. He even saved me money on my monthly plan payments while getting a new phone! It was really worth buying the phone at the ATT store instead of the Apple store. So, if you're Drake's manager, give him a raise. And if you are customer, try to work with Drake!”

3.9 Good120 Reviews

“My voicemail had not worked since the new company phone was delivered. I worked with Mac at the store, and through perseverance he found the setting. It's fixed now. Thank you!”

3.9 Good119 Reviews

“⭐⭐⭐⭐⭐— During a particularly trying financial period in my life, I had the privilege of meeting Travis at the store for an intricate account issue. To say Travis went above and beyond is an understatement. He didn’t just see me as another customer, but genuinely worked to alleviate my predicament with dedication, intelligence, and an attention to detail that is truly unparalleled.Where most would have taken a routine approach and simply just told me that there’s nothing we can do, Travis invested considerable effort, showcased exceptional problem-solving skills, and ensured that I left the store not just satisfied, but grateful. In a time where every dollar is pivotal, he championed my cause and achieved a resolution that was beyond commendable, helping me save money and ensuring my peace of mind.It's not just his technical and professional acumen, but his genuine care, empathy, and supportiveness that stands out. Travis isn't just an exceptional employee; he’s a remarkable individual who I am certain will excel incredibly in his career and life in general. I wholeheartedly recommend Travis for any up and coming higher up positions within the company — it’s evident that he’s destined for greatness, and Cricket is extremely fortunate to have him on their team.”

3.9 Good76 Reviews

“First let me say T-Mobile service is great. We had Verizon and they were getting too pricey. While in Boise in August, we thought we would check out T-Mobile to see if they had a good promotion. Our daughter has T-Mobile and likes it. We were happy to learn they did have some promotions we were interested in. The manager is awesome and I’m sure it’s a mistake, but this mistake is costing us a lot. We were told that I could get the iPhone 14 Pro Max on them, (like Verizon) if I signed the contract. My husband got one of their free phones as well but not an iPhone. I traded my iPhone 13. We have been fighting this every month since then because the bill is stupid high. They tell me it will be straightened out and the promotions will go thru the next month, over and over. I finally got thru to a supervisor and was told that I am being charged nearly $46 every month for my phone and that the promotion I was told I was getting expired in APRIL! As most people are, we live on a tight budget. We were looking for a phone service not as expensive as Verizon, so why would I have ever agreed to pay $46 a month extra? We also are being charged for screen protectors which we did get but were told they were like $40 but weren’t told they would be a monthly payment as well. And we declined the protection plan but have been charged $18 a month per phone. I was so excited our monthly bill was going to be perfect I repeatedly asked if he was sure. We were so happy we took our granddaughter back a few days later and got her a phone line. The supervisor at 611 said there was nothing he could do, but I could file a complaint with the store. So, this is my first step. I could go back to Verizon, but we really like T-Mobile. We drove from Idaho to Oklahoma and it was perfect service. We got the $50 a month plan and our bill should never be nearly $300. The employees there are super friendly and professional, we were just given wrong promotional information.”

3.9 Good71 Reviews

“Who doesn't love Target! They have lots of great items this one is nice as the other one in Boise feels crowded most of the time. I can usually pop in for a few items and get what I need nice and quickly!”

3.9 Good30 Reviews

“I’d like to thank “ Reese” and “Rick” for their customer service.They did an amazing job, they were very helpful and trustworthy.I highly recommend coming here!”

3.8 Good70 Reviews

“James, the customer service guru here, is freaking awesome! Had a big problem with my account and he took the extra time and energy to help me out and make sure everything was fixed and working the right way! If you want to give him a raise or promote him he definitely deserves it!”

3.8 Good41 Reviews

“Was told my screen protector was going to be free if I got a case. I was charged. Don't trust the guy they call their #1 floater. Despicable. Edit issue was resolved I was not charged”

3.8 Good37 Reviews

“Dillion and Kaden were very helpful with my cricket phone. They worked on it for a long time trying to fix our problem. Unfortunately the iPads they were using would not connect.”

3.7 Good51 Reviews

“Ashley is a rockstar! She was extremely helpful with all my questions and concerns. She made everything look so easy. Her polite and professional manner made me feel at ease. She even said if I have any other issues to feel free to let her know. Thank you so much Ashley, you rock!!!!! Forget 5 stars, I'd give 10!!!”

3.7 Good52 Reviews

“Great Service! Thank you!Went in for an upgrade and Leila was friendly, knowledgeable and super helpful in choosing the right phone and setting it up.. Also whilst I was there a really impatient and kinda rude customer came in and Leila dealt with them and myself at the same time with both dignity and professionalism.. Great job!”

3.7 Good53 Reviews

“This is a non bias review of One Wireless World. I also was one of the people that was a part of the one time payment of I think it was $300 to get a sim card for a couple years. I was very excited about the probability of making one payment and having phone service for the next couple years. I like so many other people here was a little frustrated at the fact that this changed along the way. I looked at it as something that was really too good to be true, but took a chance on it anyway. When they came back and stated the terms changed I was disappointed to say the least, but again really, one payment for 3 to 5 years of service (Really?).The company came out and explained in great details about what happened and why the change took place and offered a different service to whomever wanted to move forward with the service. I don't know, maybe I am such a patient guy and completely understood what was being laid out to the community. So, I stuck with them and moved on with the service they offered.I received my new sim card got it all set up, yes it took a day or two(as I remember), and started the service.My service with this company started in October 16, 2019 and it is now June 2022 and I have had nothing but great phone service and in areas where other companies provider services didn't work.I totally understand when a new company is setting thing up, and getting started things change and it may take some time to get everything smoothed out. Its been almost 3 years of phone service at a decent price and with very little to no interruptions in service during my time with the company, and I have not had to speak with customer service about any problems since being with them. So, if there are no other satisfied customers out there and everyone is bashing the company. I am going to be that one customer that will say they did exactly and are still doing great a providing phone service to me. I hope this wasn't too long, I just wanted to share my experience.”

2.3 Poor3 Reviews

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