CapEd Credit Union, located at the corner of West McMillan Road and North Cloverdale Road in Boise, Idaho, is a well-regarded financial institution known for its friendly and helpful staff. Members appreciate the convenient services available, such as a coin machine and shared branching options. The team, including Tellers, Personal Financial Representatives, and Mortgage Loan Officers, is dedicated to assisting with a variety of financial needs, including mortgage and auto loans, as well as business accounts. Customers often highlight the exceptional service they receive, noting the patience and attentiveness of staff members like April and Lucus. Many reviews commend the welcoming atmosphere, particularly for families, with staff offering support and guidance for young adults opening accounts. Customers have expressed gratitude for the assistance in resolving account issues, with some mentioning how the team's efforts made stressful situations manageable. Overall, CapEd Credit Union stands out for its commitment to customer satisfaction, creating a positive experience for all members, whether they are local residents or managing accounts from afar.
Its very welcoming and when I have any questions or concerns they fix it all up very fast
April 2026
I started a chat with Lindsey - complicated question that required them to search additional information. They handled it perfectly! I ran out of time and Lindsey concluded our conversation via text. Great way to handle banking questions.
January 2026
I had no idea that I could text the main number. After being on hold for 20 mins I decided to give it a try. The gal Lindsey was incredibly helpful and was able to find a resolution to my problem relatively quick. It was incredibly helpful.
