Cricket Wireless Authorized Retailer in Boise offers a range of cell phone plans to suit different lifestyles. The store provides unlimited talk, text, and data access, and customers can enjoy the service without an annual contract. The employees at this location are praised for their exceptional customer service. Customers have had positive experiences with the staff, who are described as amazing, friendly, and helpful. They go above and beyond to address customer concerns and ensure their needs are met. One customer, during a difficult financial period, had the privilege of working with an employee named Travis. Travis demonstrated exceptional problem-solving skills, dedication, and attention to detail in resolving the customer's complex account issue. He not only provided a satisfactory resolution but also showed genuine care and empathy, going above and beyond to champion the customer's cause and save them money. Another customer, who had recently switched to Cricket from another carrier, had issues with their phone transfer. The manager, Taylor, helped them resolve the problem and ensured their phones were up and running before they left the store. Customers have expressed their satisfaction with Taylor's knowledge and ability to fix their issues. Similarly, Joshua, another employee, was praised for his expertise in explaining a customer's plan and fixing a mistake made by a different location, ultimately saving the customer money. Customers have expressed their appreciation for Joshua's helpfulness and willingness to go the extra mile. Overall, Cricket Wireless Authorized Retailer in Boise is known for its exceptional customer service, knowledgeable staff, and dedication to resolving customer issues. Customers have consistently had positive experiences at this location and have expressed their satisfaction with the service they have received.
I went from 150$ a month to 63$ with unlimited data. I like to have a little more money each month
January 2024
Taylor Hicks, store manager, gave us excellent service and went above and beyond to help us figure out how to use our internet service through Cricket. He was very patient and knowledgable.
November 2023
The young man helping me was phenomenal. Traveling with my dog and exceeded my allotted time. Oops