Enterprise Rent-A-Car
Car RentalHours:
222 S Auto Dr, Boise ID 83709 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car provides a convenient and efficient car rental experience across their 7,000+ locations worldwide. Customers in Boise praise the clean, sanitized vehicles and low-touch rental process. While one reviewer had to wait a few days for an AWD vehicle in the winter, the overall experience is described as "very pleasant" and "smooth." The agents at Enterprise are frequently cited as helpful, kind, and professional, even in emergency situations. The user-friendly mobile app allows for easy modifications to rental details. One reviewer was particularly impressed with an employee named Cole, who provided excellent customer service and clear instructions. However, not all experiences have been perfect. One customer encountered issues with their rental vehicle, including blood, smoke odor, and windshield damage. Despite resolving the initial problems, the customer was still charged for gas and the windshield, requiring additional follow-up. Another renter faced a lack of windshield fluid and air conditioning problems, with mixed responses from the staff on resolving the inconveniences. Overall, Enterprise Rent-A-Car offers a reliable and generally positive car rental experience, with standout customer service in many cases. The company could benefit from more consistent quality control and responsiveness to customer concerns.
Most Recent Reviews
February 2026
Exceptional customer experience! Kind and friendly staff, easy and quick process, comfortable and no issue vehicle! Couldn’t ask for better service! Thank you Boise (Larry Miller onsite) staff! You made this a very pleasant experience!
January 2026
Consistently great service locally and nationally. I walked in without a reservation and needed a rental car and a ride to the body shop. I was greeted with a smile, got a ride to the body shop and had a rental car with no hassle. Great staff. Highly recommended.
January 2026
When I needed a rental due to an accident he contacted responsible insurance to confirm full coverage, giving me some relief from the hectic stuff I had been dealing with. Something that was relatively easy for him would have been another headache for me.
THANK YOU PATRICK, at Boise Enterprise off S Cole road!!!
More Comments(131)
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