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“have been here a couple of times and can not recommend enough. they have an absolutely massive selection of hardware, and staff is very friendly with the best customer service I have personally ever experienced.”
“Tom is a great guy and knows a lot about plumbing and has alot of parts that no other stores carry. He’s been in the plumbing business long time come check him out for your plumbing needs”
“Broke the winch line on my Wrecker, BRS replaced the line and got me back on the road in under 30 minutes, fast, friendly, efficient service. Price was very reasonable.”
“Excellent, local hardware stores that probably has everything you're looking for from tools, lawn & garden,pets and livestock, outdoor living, and apparel.
Super friendly and helpful staff are welcoming and always eager to assist.
Not necessarily the lowest prices but it just feels better buying here than big box stores so I do whenever I can!”
“B's ace is cool, they're super nice, have a shop cat, have free kid activities and a really good BBQ section. Perfect for dads to visit with their kids”
“Since they expanded into the store that closed beside them, D&B is a great alternative to the big box home improvement stores. They don't have everything, but 9 times out of 10, they have what you need at similar prices. Very friendly and helpful staff, dog friendly with a couple new bath stations, and I like supporting a smaller regional business.”
“lots of people asking if we need help and when we did ask there wasn’t any “uhmm idk let me check where that is” nope they knew exactly where it was, and the best part of all, a 24/7 cat!!”
“I have to give some huge kudos to the folks who work in this store especially in the paint Dept. We are having to get our house ready to go on the market on 8/5. I needed interior paint (25 gallons). The store in Nampa only had 7 gallons of what I needed so I called these folks and they took GREAT care of me. They were kind enough to pull the base color and have everything ready to go when I got there so all that needed to be done was to mix and pay. Tom and Theresa especially were awesome. Even when 3 out of the 5 refused to open they kept going until they managed to get it done. I would also like to say "Thank you" to Joe for loading my car.”
“I am a long-time customer of Woodcraft Boise and have always been pleased with the service I have received from them. My latest experience is no exception. I needed a sheet of 1/4" white oak plywood with a solid core and good both sides. The store did not have it in stock, but the young man who helped me contacted a supplier, made sure it was what I wanted, and ordered it for me. They also cut it into pieces (for a small milling fee) so I could carry it in my car. I am extremely happy with the service and the wood. It is exactly what I needed.”
“Staff was professional and helpful. Store seemed a bit cluttered but it is the holiday and I understand they need to have more items stocked. The tools we purchased are working great!”
“I was searching for a particular kitchen sink to replace my old one on a fairly short timeline. I went in to the attached business- the Fixture Gallery- and found what I wanted. I was able to purchase and take it home for installation a few days later. Very quick and easy.”
“Over the past few months I’ve been working at picking a new exterior color for my house. This team was pretty great from making me tons of samples to paint matching a color I brought in to suggesting the right products to use. Even if your project isn’t as involved I’d recommend using them for your paint needs.”
“Jeff the Owner is extremely knowledgeable. Don't spend your money at a big box store and stay local with the pros. You get one on one attention from the best. Keep our money local folks.”
“I placed an urgent order for tiles online through homedepot.com, opting for overnight delivery and paying the additional delivery fee. However, I received an email notifying me of a day's delay in the delivery schedule. Upon delivery, only 18 pieces of tile were brought instead of the 18 cases I had paid for. I had the delivery on my surveillance cameras as proof. My attempts to resolve this over the phone with homedepot.com were met with frustration as I was put on hold and eventually transferred to an office that was closed for the day. Seeking resolution, I visited the Eagle Home Depot, only to find out that they couldn't credit me for the missing tiles and advised me to contact homedepot.com for reimbursement. This situation highlighted the clear distinction between homedepot.com and physical Home Depot stores. To ensure my tile installation could proceed as planned, I repurchased and picked up the missing tiles in Meridian where more were located, initiating a two-day ordeal spent communicating on the phone with homedepot.com. It was only after finally being transferred to the Boise Home Depot that I found relief. Steve Snead, whose assistance was invaluable, stepped in to resolve the issue. Steve's dedication, problem-solving skills, and commitment to customer satisfaction were evident throughout our interaction. He remained on the line with me, diligently coordinating with homedepot.com until the matter was satisfactorily resolved. Prior to encountering Steve's exemplary service, I was left dissatisfied and disillusioned with Home Depot, questioning any future big-ticket purchases from the company. However, Steve's exceptional handling of the situation has completely changed my perspective. His professionalism, attentiveness, and willingness to go above and beyond have reinstated my confidence in Home Depot. Steve's outstanding assistance has not only resolved my immediate issue but has also restored my trust in the company. Home Depot is fortunate to have such a dedicated employee, and I am grateful for Steve's exceptional support.”
“Mike was very helpful. He talked me throught the symptoms of my air conditioner failure. He prevented mulitple trips and helped avoid me buying the wrong parts to fix the issue. I had the unit working again within a few hours on 100+ deg day. Glad to have Johnstone available to business owners in Boise.”
“I have a wheelchair van that has a ramp and there’s a bracket that pulls the chain to lift the ramp that has three screws, one of them is broken off, one of them is completely missing, and the last one looked like it was barely holding on for dear life.I looked up on the Internet to find a place near me that has screws and lo and behold I found Tacoma screws.When I went inside, I found a gentleman name Dan.Dan instantly was willing to help me. He knew exactly what I needed. He checked to make sure that the screw would fit because I had none to bring in the show him up. I am extremely grateful for him and all his help, now I have 10 extra screws just in case and I need to get this completely fixed .”
“We recently renovated our master bathroom. We visited various fixture businesses and finally settled on The Fixture Gallery. Their gallery is beautiful! We received excellent advice and wonderful service from Karla Gomez. We are very happy for the care we received from Karla and her team!”
“Not only did these people walk out to help me (I was ~20 early, before open), they were knowledgeable, informative, and helpful. I had some "internet cheap bottles", and these guys fixed that for me.5-star customer service.I should have shopped here first.”
“awesome place to shop for pre-owned items. All of these bad reviews are ridiculous, if you want perfect customer service then go to the big box stores that are 5 times more expensive”
“Great place for getting HVAC equipment and other such items. Be warned you need a contractors license to buy any equipment, fittings and venting items a lay person can buy.”
“I was superintendent a 10,000 sqft CMU commercial addition for RC Willie’s. The interior wood framing was provided by Capital Lumber. When the lumber package arrived everything was there including some particularly obscure Simpson hardware. Capital lumber provided the take-off and it was perfect. Thank you Chris! Tony Dondero, formally ECK Construction”
“Best Local company for multiple medical and commercial products / services. Had to order my oldest son a nebulizer. Norco really came through. Saved his life. Thank you for everything.”
“This hardware store is great! They have a wide inventory and best of all the folks who work there are friendly and knowledgeable! We've been shopping there for twenty plus years and will continue to do so!”
“I am very impressed with Christina at the Boise showroom. She helped us select faucets, sinks, toilets, and other plumbing needs for our DIY projects. She recommends high-quality products with a great value (not always the high-end prices) and we were very happy with the service and the delivery timeframes. I highly recommend the Standard Plumbing showroom in Boise.”
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“Amazingly helpful staff! They found the discontinued hardware we needed, helped us install on the drawer and were so friendly throughout the process. Great guys -- Advanced Hardware, you rock!!”