Hollister Co. is a clean and well-stocked store that offers good quality clothing at affordable prices, especially during sales. Customers appreciate the helpful and friendly staff, with one employee praised for their professionalism and kindness during multiple visits. The store's employees are attentive and go above and beyond to assist, such as searching for specific items and making efforts to meet customer needs. For example, staff members have been described as understanding and supportive, even in situations like spilling coffee and feeling mortified, which shows their caring attitude. Customers also value the store’s flexibility, such as price matching during sales, allowing shoppers to get desired items at discounted prices without extra hassle. While some wish for a greater variety of sizes, overall, visitors feel confident in the store's helpful staff and organized environment. Dedicated employees who consistently provide excellent service are recognized for their professionalism and positive attitude, making the shopping experience enjoyable and encouraging repeat visits. Hollister Co. is seen as a store where customer service, helpfulness, and good deals create a welcoming shopping environment.
Ben is absolutely amazing & provided the best customer service! He really deserves a raise, I'll definitely be back!
December 2020
Amazing clothes. Great selection and style. One the few place I shop at. I constantly have orders coming from them. Definitely check out their app, tons of stuff exclusively online. #GOAT#SO.CAL. #CLUBCALI
October 2020
If I could rate 6 stars I would! The store was well maintained and all the associates were very helpful from the moment I walked in, from helping me find my size, to the fitting room all way up to the cash register. Excellent customer service!
