Internet Service Providers in Boise, ID

“Will and his service is some of the best in the Business! I always return to this store due to fantastic solutions and promos that fit my needs. Will went above and beyond and I’m very appreciate of him!”

“My phone was absolutely out of control with ads after I made a mistake loading some apps that took over my phone. I tried to fix it myself, but it was useless. I took it in and Sabrina and Madison were absolutely wonderful at taking care of the problem! They had my situation resolved quickly, and my phone back to normal. Excellent customer service! Thank you both again SO MUCH!!”

“Zach assisted us in the store. He was patient, kind, and even laughed at our jokes. He explained everything in detail and provided first rate customer service. We will definitely go back and see him again!”

“I go by Ben but can’t figure out why google still has this on my old account. I had the best experience with this company! Marlene came out and to service my WiFi that has always been spotty but has been really bad for the last few weeks. I figured it was just time for a new modem and router but she came in and did some digging in no time at all. She was here for a total of 10 minutes before she came to tell me the job was done!! After looking into the problem Marlene discovered that the hardware in the wall was over 8 years old! Within the 10 minutes Marlene figured out the problem and fixed it! Great service. Also Thomas in the tech call center was great too! Went above and beyond to find solutions that work for me and my family! Overall great experience!”

“This store is the greatest. Staff is very friendly. He helped us with a new phone and plan. Thank you!!!! Wish I could give a 10 star review because this was the best experience I've ever had.”

“I’d like to thank “ Reese” and “Rick” for their customer service.They did an amazing job, they were very helpful and trustworthy.I highly recommend coming here!”

“Dalton was incredibly patient and helpful in getting me set up with my first cell phone. He went above and aboard in walking me through the process and working with another service center to port over my landline number. This took over an hour and Dalton stuck with it smiling th whole time. I greatly appreciated this!”

“This is a non bias review of One Wireless World. I also was one of the people that was a part of the one time payment of I think it was $300 to get a sim card for a couple years. I was very excited about the probability of making one payment and having phone service for the next couple years. I like so many other people here was a little frustrated at the fact that this changed along the way. I looked at it as something that was really too good to be true, but took a chance on it anyway. When they came back and stated the terms changed I was disappointed to say the least, but again really, one payment for 3 to 5 years of service (Really?).The company came out and explained in great details about what happened and why the change took place and offered a different service to whomever wanted to move forward with the service. I don't know, maybe I am such a patient guy and completely understood what was being laid out to the community. So, I stuck with them and moved on with the service they offered.I received my new sim card got it all set up, yes it took a day or two(as I remember), and started the service.My service with this company started in October 16, 2019 and it is now June 2022 and I have had nothing but great phone service and in areas where other companies provider services didn't work.I totally understand when a new company is setting thing up, and getting started things change and it may take some time to get everything smoothed out. Its been almost 3 years of phone service at a decent price and with very little to no interruptions in service during my time with the company, and I have not had to speak with customer service about any problems since being with them. So, if there are no other satisfied customers out there and everyone is bashing the company. I am going to be that one customer that will say they did exactly and are still doing great a providing phone service to me. I hope this wasn't too long, I just wanted to share my experience.”

“Great experience!! My friend stopped in to ask a question, and Parker came to help us out. He was so helpful, friendly, and knowledgeable, that before we left I decided to switch myself from AT&T to Verizon! Thanks for great attententive customer service at this location !!”

“I'm not sure if this is the right location if not, I would appreciate it if the manager of this location would locate Dan by his employee ID. to pass along his 5 Star Yelp Review to his supervisor or manager "Thank you" Dan - Employee ID AC19173 stated he works remote for the State of Idaho. Dan really exceeded my expectations in every category. Professionalism A+ communication A+ Dan is great at his job and seems to love what he does by his approach dealing with me today as I was very upset!! I called Century Link, the first call I kept requesting to speak with a supervisor BUT the rep refused to transfer my call, after 25 minutes she hung up on me !!!! her name was Nathelia !!!!!! (Not sure the spelling of her name) My issue I live in Las Vegas, Nevada I received an email stating I owe $517.82 for services that were disconnected in Alamosa Colorado, I confirmed with my son his internet is active plus he provided me a screen shot of a payment made in June to CenturyLink. I was furious thinking Century Link was double dipping two people for the same address. I had the Better Business Bureau website up to file a complaint. once I explained my situation to Dan. November 2021 i called to get a quote for my son who resides in Colorado, if Christopher (my son) has to pay a deposit due to his credit, I don't mind setting up the account under my name, when Christopher gets off of work later that evening, he will call Century Link to set up an account, if need be they can call me on a 3way call, if I need to put the account under my name. The supervisor I spoke to that day confirmed no account will be set up until Christopher calls CenturyLink. The supervisor took it upon himself and created an account under my name without my approval, not only that he put the street number incorrect. After Dan confirmed my son Christopher has an active account plus the account set up under my name was set up incorrectly. CenturyLink credited the past due balance of $517.82, Century Link will update the credit bureaus! Dan should be promoted to the escalation department by the way he presented himself as I was furious with the previous rep hanging up on me and thinking CenturyLink was double dipping on the same address. Great Service, Thank you .... DAN Employee ID AC19173”