The North Face Boise is a friendly and helpful store located in downtown Boise, the only one in Idaho. The staff provides excellent customer service, offering assistance with warranty work, even reimbursing shipping costs. They accepted a second old jacket for a zipper repair, showcasing their strong warranty program. Although the store has a limited selection compared to other locations, staff are willing to help find products elsewhere if needed. Customers praise the team for their kindness and professionalism, making for a positive shopping experience. Overall, The North Face Boise is a great place for quality products and attentive service.
Super helpful with warranty work, they no longer accept drop offs in store but they reimburse you for shipping and accepted my second old jacket for a new zipper. Best warranty along with Patagonia!
September 2025
No issues worth mentioning. Happy with the entire process.
August 2025
Natasha, Lugo, and Kyle are actually top 3 north face employees in America
