The UPS Store #2218 in Boise is a locally owned business that provides a range of services including packing, shipping, printing, document finishing, notary, shredding, and faxing. Customers frequently praise the friendly and helpful staff, who treat everyone like friends. For instance, one customer appreciated the quick assistance from an associate named Nick, who efficiently handled shipping and copy needs. Another customer highlighted Kelson's patience while helping with an Amazon return and sharing local sights, making the experience enjoyable. Despite a few minor concerns about printing costs, the store is known for its excellent customer service and willingness to assist, even on busy days. Overall, The UPS Store #2218 is a great place to visit for all mailing and shipping needs.
NOAH helped me weigh my box up 15 pounds exactly. She was very friendly and has excellent customer service skills i will be returning. I highly recommend this store
February 2026
I worked with Zoltar at my local UPS store and he was great! He was super friendly, made it easy, and was so fast. Appreciate the excellent service!
August 2025
UPS store 2218 in Boise is second to none. Every single time I’ve been in the store the staff is happy and treats customers like friends. Last time I was there I gave myself a paper cut while handing over the QR code and the woman at the counter instantly offered me a bandaid! Love this place.
