The United States Postal Service at 1350 S Five Mile Rd is highly regarded for its reliable and friendly service. Customers appreciate the staff’s helpfulness, with employees like Daphne and Dee going above and beyond to assist with packages and mail inquiries. Many reviews highlight the staff’s courtesy and willingness to provide education or guidance, making the experience positive even during busy times. The location is known for its efficiency, quickly moving through lines and ensuring timely delivery. Customers also value the flexibility shown by employees, such as allowing early package pickups under special circumstances. The staff’s understanding and dedication stand out, with some customers mentioning how they went out of their way to help, including intercepting important packages or explaining mail processes. Overall, this Post Office is praised for its excellent customer service, courteous staff, and commitment to making mail and package handling smooth and secure for the community. It remains a trusted location for residents needing reliable postal services, whether for sending, receiving, or sorting their mail and packages.
Out of all the USPS spots in the Boise area. This is one of the best. I enjoy going to Five Mile more than the others. This one is usually quick and the clerks have always been nice.
June 2026
Very impressed by the staff at this branch. They have given top-notch customer service. When I had a lost package, the manager contacted me personally. Our carrier is great, too!
May 2026
It's the new DMV. 1 cashier for the 10 people in line. Always 1 person in front asking for the impossible. 45min to get a package that needed a signature. I was the 3rd person in line.
