The Verizon store in Boise offers a wide range of services for mobile, 5G home internet, and business needs. Customers appreciate the friendly and knowledgeable staff who provide honest and transparent advice. Staff members like Tianna, Jordan, Bryce, and Alex are praised for their helpfulness, patience, and dedication to solving issues. Customers value the clear communication and genuine service, which stand out compared to other stores. The store also provides convenient options such as online scheduling, in-store pickup, free two-day shipping, express lockers, and same-day delivery where available. Whether upgrading phones or resolving technical problems, the staff aim to save customers money and ensure a smooth experience. Overall, the Boise Verizon store is known for its excellent customer service, honest evaluations, and a staff that genuinely cares about helping customers find the best solutions for their mobile and internet needs.
Great experience!! My friend stopped in to ask a question, and Parker came to help us out. He was so helpful, friendly, and knowledgeable, that before we left I decided to switch myself from AT&T to Verizon! Thanks for great attententive customer service at this location !!
February 2026
Got excellent help and customer service from Waylon. Good experience this time time compared to previous visits
March 2025
After over a decade of avoiding Verizon stores whenever possible due to negative experiences, I had a great experience this time! Love the new check-in system, and the employees were friendly and knowledgeable. Just need a few more chairs.
