Carpets near Coeur d'Alene, ID

“We had them replace the tile in a few bathrooms and we encountered some problems with other issues (not NW Tile fault) and they were so great, going with the punches, super communicative, and easy to work with. We would 100% use them again!”

“I had a great experience working with Tanner Walde at Great Floors. He was super helpful from start to finish—walked me through all the options, answered every question, and made the whole process really easy.

He got me extremely competitive pricing. That said, the level of service he provided was so good I would’ve paid more just to work with him.

The products also came in faster than the original timeline, which was a huge bonus. He stayed on top of everything and kept me updated the whole time.

I’ve already come back to Tanner for additional projects like stone and carpet, and I wouldn’t go anywhere else. Matching a great company like Great Floors with a great salesman like Tanner is a win-win. Their service, inventory, and warranty are something the big box stores just can’t compete with.

Highly recommend asking for him if you go to Great Floors.”

“As a builder, I really value working with people who are sharp, responsive, and on top of their communication...and Emma absolutely delivered on that. Her response time on the bid was very impressive, which means a lot in my line of work where timelines and momentum matter.
She was professional, easy to work with, and did a great job walking through the scope and answering questions clearly. You can tell she’s strong on the sales side...organized, knowledgeable, and helpful throughout the process.

Overall, the experience was very positive. While we ultimately went a different direction for this particular project based on alignment with scope and budget parameters, I truly appreciated the level of service and professionalism.
I will absolutely keep Emma in mind for future projects where the fit is right, and I would recommend reaching out to her if you’re looking for a responsive and professional experience.”

“I experienced serious problems with a master bathroom shower tile install by Lake Forest Interior Design. Lake Forest examined the installation and advised they would take of it. They removed all of the tile, replaced it with new tile and rebuild the entire shower. I was really impressed with Lake Forest Interior Design. They definitely stand by their work and reputation!
- Thanks Hanna and Stephen! -”