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October 2023 by Bob & Cathye Clayton
Not enough good we could say about Trae and all the crew at Northwest! They are topnotch in every way. In a world of declining customer service this company is a shining example of how it should be! We love our new flooring and are so very thankful. Our prayers were answered beyond expectations. They made it a fun experience, as well as affordable.
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August 2023 by Tammy Root
The best decision I made...using Northwest Tile & Floor. From my first meeting with Jill until the last tile was laid, I never had to question as I was always informed about my project. Selecting products for multiple rooms can be overwhelming. I communicated with Jill the feel I was trying to achieve and my color scheme. My next appointment, she had selections laid out that fit my vision exactly! I thought the selections were beautiful and then I saw the finished product....blown away! Most professional, helpful and talented group. I highly recommend Jill and Northwest Tile & Floors.
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January 2023 by Dennis Levine
Thank you Jill, you were awesome to work with. Your suggestions for tile and countertop was perfect for my kitchen remodel. Everything came together perfectly and on time. I would recommend North West Tile&Floor as I am very pleased with the outcome.
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December 2022 by Peter M.
So I recently called about an LVP flooring install. I was just getting ballpark pricing on 1,050' of LVP. The quote I got from them in April 2019 was about $9,000. I had the quote sheet. Debra (co owner) tells me I'm looking at $20,000. I was pretty upset that I had budgeted wrong. Inflation she says. Yes I've heard and experienced that but she is talking about 122% inflation since 2019 (35% a year). That, we haven't had. Luckily, I called a couple other places and found out I'm looking at bout $12,000 for pretty good stuff. So...before going with them I'd get other quotes.
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December 2022 by Deborah White
I am grateful for the designer's help with our bathroom remodel project as their advice was spot-on. Our project turned out just as beautifully as I’d hoped. Thanks Michelle and Jill!
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October 2022 by Melody T.
I needed to renovate a rental in Coeur D'Alene and I live in Virginia. I was totally blessed to meet Jennifer at Northwest Tile & Floors! She went to the house, evaluated the needs (repair hardwood floor, paint throughout, replace carpet and put vinyl in one high traffic hall, etc.), and kept me totally informed with pictures and phone meetings. She was really easy to work with and she nailed the colors - wall, trim, carpet, etc! It looks wonderful! I would highly recommend Jennifer, and Northwest Tile, without hesitation, to anyone looking for advice and material to fix up a home. They even made this process pleasant!
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October 2022 by Patty Mednis
Can’t say enough great things about Northwest Tile & Floors! This was my second bathroom project with Jill Olson’s assistance. Her sense of design & color is spot on! Definitely plan on having her & NW Tile onboard when it’s time for the kitchen re-do. Thanks Jill!
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September 2022 by Cherise Thompson
Jill and team were fantastic to work with while planning our bathroom remodel. I really appreciated she did not steer you towards what she liked or a particular style and encouraged decisions, it was a perfect balance of us driving it and Jill letting us know if something wouldn't look great together. Fantastic selection and options to choose from.
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June 2022 by Alcide Galley
Jill was a great person to work with! She was able to assist us in picking the tile we loved with all the accessories! The price was good and the quality superb!
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June 2022 by Jason Deegan
Diana and I love Northwest Tile. The selection is awesome and the folks are amazing. Brandy, Michelle and Jill are a joy to work with.
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May 2022 by William K.
Excellent customer service. I can't say how happy I was to find them. Great selection of tile plus great design advice. Thanks Jill! I'll be back soon for kitchen design help.
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May 2022 by Jason D.
I had a great experience at Northwest Tile & Floor. The selection is awesome and the folks are amazing. Brandy, Michelle and Jill are a joy to work with.
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January 2022 by Adam Weingart
Needed some tiles cut. Didn't even buy them there. Jill went out of her way to get me in touch with one of their sublet contractors to accommodate me. My issue was solved that day and I didnt even make a purchase! I had some other personal floor projects I was putting off. After this experience, I'm going right out there to pick out some products!
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December 2021 by Patrick K.
NW Tile and Floors did a marvelous job, installing our hardwood floors and kitchen tile. The installation was very professional, came in on time, and just looks wonderful. My wife and I could not be more pleased. Thanks to Jill Olsen and her staff and installers.
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November 2021 by Ben Edwards
Artimis was a pleasure to work with and a professional with the measuring and ordering of my tile. The warehouse Manager was also a great help with loading and answering questions on product. Thanks again to everyone at NWT&F and have a Merry Christmas!