Shoe Dept. Encore offers a wide selection of brand-name shoes, handbags, and accessories at affordable prices for women, men, and kids. The large stores provide plenty of space to shop comfortably, with TV entertainment areas for men and children. The store carries popular brands such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, adidas, New Balance, and Converse, though the selection varies by location. They also offer shoes in extended sizes and wide widths, with store associates ready to help find the right fit. Customers appreciate the friendly and helpful staff, especially when it comes to learning about new brands like Birkenstocks or handling returns, such as exchanging defective shoes. However, some shoppers found the options limited, especially in men's styles and sizes for toddlers or pre-teens. The store is family-friendly and caters to various styles and budgets, making it a convenient and welcoming place to shop for footwear and accessories.