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February 2024 by Hannah Heilman
The men’s shoe section felt limited with styles and brands for tennis shoes than they have in the past. I feel like all the shoes are the same just different colors. But the prices aren’t too bad.
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January 2024 by ALKO Tint
Can always find a good pair of shoes for a decent price
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July 2023 by Alice Nemitz
Great choice in footware. I returned a pair of shoes, no problem.
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July 2023 by Maria Colon
They have so many shoes.
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June 2023 by Yukon Shawn
Had several brands...liked the new Skechers slip ons..
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May 2023 by Nic Huggins
Limited for options unless you're an adult woman.Not much to choose from for toddlers or pre teens.Nothing for me size 14 mens.
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April 2023 by Sarah E
Desiree was so helpful and informative. She helped me and educated me on some shoes I wasn’t familiar with- Birkenstocks. She gave me some really good tips and recommendations on some river shoes. I really appreciated her taking the time to explain things to me and it was nice learning!
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April 2023 by Kim B.
This place is a joke! I do not recommend! I tried buying my daughter a pair of $70 shoes but they wouldn't sell them to me because I only had $100 bill and they didn't have $30 in change. Horrible customer service as well. Until they find better management I wouldn't recommend going here.
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April 2023 by Chuck Jackson
Terrible experience trying to return a pair of keen hiking boots they refused to take them back even though it's well within kean's one-year warranty cuz we all know it's so convenient to drive in from Athol
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March 2023 by Chase Jones
I bought a pair of adidas from them and after one wear they broke. I went back to return them and the employees were super nice and helpful, so I was able to exchange them for a different pair of shoes
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February 2023 by Katie Jen
This place is a joke, they make everyone feel unwelcome and their policies are unheard of! You can’t try on the left shoe unless you’re buying them and they all sit in the back room and vape and ignore customers.
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February 2023 by jen cogswell
If I could give 0 stars I would! People that work here are terrible! Always a mess and shoes and boxes everywhere. Tony (the manager) is a complete joke and yelled and cussed at a family with children. I’ve seen Tony leave with an employee and them kiss in his car, I’ve seen them go into the mall bathroom together as well. One of the female employees was yelling at another one in front of customers. This place needs new management and employees.
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February 2023 by JRSY PANDA
I've lived in cda awhile and in the last few months I've came to the shoe department I've seen drastic improvements and changes in the employees they are hard working and extremely nice during this month in January they all were extremely helpful even though they are such low staffed the manager even helped me reach the box on the top shelves they are all very kind and helpful I wish all the employees the best keep doing a great job
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December 2022 by Micaela Cathey
I asked for them to get another size shoe for my daughter and was asked if we were going to buy them first. Apparently the store has an expectation that you don’t try on “more expensive” shoes before buying. They then proceeded to stand guard while she tried them on and when I vocalized frustration with this expectation to just buy without trying on another customer asked what the policy was and then the store told me to leave for “talking like that” aka repeating their policy. Absolutely despicable treatment.
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December 2022 by Makayla Tedder
Absolutely horrible customer service a woman was kicked out due to informing us of policy they didn't want expressed. The policy is that you cannot try on shoes because they think you will steal them. The woman was kicked out for telling us this after the employee told her it as well.
