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“Amazing products and thoughtful salesman equals great experience. We have purchased numerous items the sales staff have been great and the products have surpassed our expectations. Tony has been great to deal with. We will for sure recommend him and chf to anyone that will listen.”
“Want to say thank you to Joe a top notch sales rep. He went above and beyond to assist me in my purchase of my next tv. He came in on his day off just so I could compare 2 tv which I was considering for gaming. I was able to set up my Xbox and compare the 2 TVs to see which one I liked best so I could choose which one. Can’t wait to start gaming on my new 65 inch Samsung S95C.”
“Nova provided excellent customer service and coordination. Tim and Carter did an amazing job with delivery and setup...and the mountain of paperwork was actually enjoyable with them. Great crew.”
12 - 5PM
299 N Milwaukee St, Boise
Appliances
“G was very helpful in helping us pick out appliances that would meet our needs and fit our space while also providing an extra hookup in case I had issues with a delivery from another company coming shortly after theirs.
The prices are hard to beat as long as you don’t mind a small dent here or there.
Can’t recommend enough to snag affordable off the floor appliances and the delivery was quick and efficient.”
“Would recommend Classic Vacs to literally anyone who's nephew spilled a comically large glass of milk in their home and tried to hide it by running the Roomba the day before they have to leave for 4 days on an out of state work trip and they can't find their mop literally anywhere so they have to beg someone to keep a store open for an extra 10 minutes so they can buy a mop so their whole place doesn't smell like sour milk when they get back.
Shouts out to my homie Kyler behind the counter for coming in clutch with the suggestions, and empathy; like a true thug raised right.
That's real playa moves, Kyler; I hope both sides of your pillow are always cool and dry.”
“Everyone at this location is always so kind and helpful! Jake and Todd (I believe I have the names right) were so patient with us as we picked out carpet yesterday, and they kept us laughing throughout the entire process. Highly recommend!!”
“I have to give some huge kudos to the folks who work in this store especially in the paint Dept. We are having to get our house ready to go on the market on 8/5. I needed interior paint (25 gallons). The store in Nampa only had 7 gallons of what I needed so I called these folks and they took GREAT care of me. They were kind enough to pull the base color and have everything ready to go when I got there so all that needed to be done was to mix and pay. Tom and Theresa especially were awesome. Even when 3 out of the 5 refused to open they kept going until they managed to get it done. I would also like to say "Thank you" to Joe for loading my car.”
“The service you get at the Johnstone Supply Boise branch is the best. The team is not only quick and reliable, ensuring my orders are always correct, but they're also incredibly helpful and knowledgeable. They've been a huge help in finding the more unusual items I've needed. Thank you to the entire team for the outstanding support.”
“We were in a bind and Marshall was incredibly helpful! We have a wonderful washer dryer set that was reasonably priced and I feel confident that our renters feel taken care of! We love Jim's!”
“I placed an urgent order for tiles online through homedepot.com, opting for overnight delivery and paying the additional delivery fee. However, I received an email notifying me of a day's delay in the delivery schedule. Upon delivery, only 18 pieces of tile were brought instead of the 18 cases I had paid for. I had the delivery on my surveillance cameras as proof. My attempts to resolve this over the phone with homedepot.com were met with frustration as I was put on hold and eventually transferred to an office that was closed for the day. Seeking resolution, I visited the Eagle Home Depot, only to find out that they couldn't credit me for the missing tiles and advised me to contact homedepot.com for reimbursement. This situation highlighted the clear distinction between homedepot.com and physical Home Depot stores. To ensure my tile installation could proceed as planned, I repurchased and picked up the missing tiles in Meridian where more were located, initiating a two-day ordeal spent communicating on the phone with homedepot.com. It was only after finally being transferred to the Boise Home Depot that I found relief. Steve Snead, whose assistance was invaluable, stepped in to resolve the issue. Steve's dedication, problem-solving skills, and commitment to customer satisfaction were evident throughout our interaction. He remained on the line with me, diligently coordinating with homedepot.com until the matter was satisfactorily resolved. Prior to encountering Steve's exemplary service, I was left dissatisfied and disillusioned with Home Depot, questioning any future big-ticket purchases from the company. However, Steve's exceptional handling of the situation has completely changed my perspective. His professionalism, attentiveness, and willingness to go above and beyond have reinstated my confidence in Home Depot. Steve's outstanding assistance has not only resolved my immediate issue but has also restored my trust in the company. Home Depot is fortunate to have such a dedicated employee, and I am grateful for Steve's exceptional support.”
“The Home Depot serves tradesmen with their Pro Rewards Program. Save on all the essentials! I pass those savings on to my homeowners whether I’m providing interior or exterior paint services or even redecorating for Mrs Austin!”
“Very good team! Came in with questions, Christy and Holly were very helpful, I was able to find all the parts I needed for my project. Highly recommend shopping here, they know what they are talking about and are a joy to be around!”
“I normally have terrible experience at Home Depot as I am new to the area. This was the most delightful Home Depot experience I've ever had. We originally went for dog kennels. However, we stumbled upon a beautiful light and a gentleman named Doug who worked there was pleasant enough and kind enough to give us a quick lesson on how to install this light he was very knowledgeable. He was kind .funny and relatable. Please give Doug an amazing raise!!!!He really does deserve it not only that but every single employee was super kind and knowledgeable.”
“I think it’s funny that people are giving bad reviews cause they can’t sell to you. I called to try and get a motor knowing they couldn’t sell to me either but they pointed me in the right direction. Likely because I didn’t throw a tantrum like a child. Super helpful and wanted to say thank you and try and offset the dumb ones leaving bad reviews over something that clearly says on your website.
That’s like going to the Sysco warehouse and trying to buy a hoagie then throwing a fit when they legally/ethically can’t.”
8:00 AM - 7:00 PM
3400 N Eagle Rd, Meridian
Appliances
“Manager Rob went over and above to help us with some paint issues. In the future, I will always shop here due to the excellent service we were given, the product knowledge and excellent serice I received.”
“Our delivery was amazing from Brig and his crew. They took the time to go the extra mile ensuring nothing was damaged and treated everything with care. Thanks for the help Brig!”
“Huge shoutout to Laura at the Pro Desk and Cameron for helping my coworker and me with a really big order. They absolutely took care of us from start to finish. They were patient, organized, and made the whole process smooth even with a ton of materials to track down.
Customer service like that makes a big difference when you’re on a tight schedule. Really appreciate the professionalism and positive attitude. Thanks again, Laura and Cameron!”
“Mike, the showroom manager, went above and beyond to ensure he had a satisfied customer. We had an issue with an item that was outside of the return period. He did the right thing and accepted the return anyway and got us into a product we are very happy with.”
“I’m gonna be honest and say I usually don’t get that great of help from this location however, today Tom R. at the paint desk was so extremely helpful! 10/10 starts for Tom!”
8AM - 6PM
1100 S Progress Ave, Meridian
Appliances
“All the employees have been so helpful with the exception of one of the managers who I've gotten a nasty vibe from on a couple occasions. But the employees are so nice that it totally makes up for it and I will definitely be frequenting this store, especially since I'm furnishing my new business with tools and supplies.”
“The customer service is impeccable at this Aaron's. I've been a long time customer of this company and this by far has been the best I have ever encountered”
“Lowe’s is a go two between Home Depot. They are both great places to get your home improvements, garden needs, and so much more. I give Lowe’s a little notch over Home Depot as I worked part time with them a few years ago back and enjoyed them. I kind of wish I could go back working with them part time.”
11AM - 7PM
8363 W Franklin Rd, Boise
Appliances
“I have to give a good reveiw for this specific store because the staff were really friendly and extremely competent, I wish I asked for their names because they were very professional and friendly, but I would like people to know corprate is absolutely abysmal. I went inside because I placed two online orders at 5 pm and one got approved within 30 minutes while the second order placed 10 seconds later never got approved. This specific store was amazing and the customer service with both employees and managers was amazing, it was just very upsetting to hear that higher ups didnt approve both purchases and only one which caused major complications in my schedule.
Corprate can't approve orders past 5pm (so never order after then if your wanting something same day) for some reason which is extremely upsetting when I have very specific deadlines that I already accounted for based off of availability (it said ready in less than one hour) and time and yet specifically corprate isn't able to process orders that would make then multiple thousands of dollars whatsoever leaving an extremely disappointing experience. For a basic experience the people on the floor are amazing yet the people responsible for the entire company have let me down as I would have rather built my own pc without the company upcharge if I wasn't going to get it the same day.
This store and everyone there are amazing but Best Buy is not so I do not recommend supporting their business in any way especially if you are reliant on time and have to crunch your work because of someone else's mistake :(
The people working here are amazing and I know how much reveiws matter but I can't give five stars when corprate is sabotaging this stores reputation.”
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“The staff in the garden department are very courteous and helpful. I find what I need most of the time. Sometimes there are pallets of items in the aisles, so it is difficult to navigate.”