Appliances in Boise, ID

“The associate Erin who helped us was knowledgeable about everything on the floor. She was helpful and nearby when we had questions but not lurking. We are very pleased with what we picked out and anxious to get it placed in our home.”

“Nova provided excellent customer service and coordination. Tim and Carter did an amazing job with delivery and setup...and the mountain of paperwork was actually enjoyable with them. Great crew.”

“G was very helpful in helping us pick out appliances that would meet our needs and fit our space while also providing an extra hookup in case I had issues with a delivery from another company coming shortly after theirs.
The prices are hard to beat as long as you don’t mind a small dent here or there.
Can’t recommend enough to snag affordable off the floor appliances and the delivery was quick and efficient.”

“We bought our washer and dryer here and had a fantastic experience! We worked with Ursula and she got us a great discount. I’m glad we found this place because it’s pretty tucked away, but would definitely highly recommend!! I’d also recommend going in person. It was nice to see the options in person and also talk face to face with the staff. Ursula wasn’t pushy at all and gave us a lot of great information. The installation went well and the installers were very respectful with our house and didn’t leave any damage.”

“The service you get at the Johnstone Supply Boise branch is the best. The team is not only quick and reliable, ensuring my orders are always correct, but they're also incredibly helpful and knowledgeable. They've been a huge help in finding the more unusual items I've needed. Thank you to the entire team for the outstanding support.”

“I placed an urgent order for tiles online through homedepot.com, opting for overnight delivery and paying the additional delivery fee. However, I received an email notifying me of a day's delay in the delivery schedule. Upon delivery, only 18 pieces of tile were brought instead of the 18 cases I had paid for. I had the delivery on my surveillance cameras as proof. My attempts to resolve this over the phone with homedepot.com were met with frustration as I was put on hold and eventually transferred to an office that was closed for the day. Seeking resolution, I visited the Eagle Home Depot, only to find out that they couldn't credit me for the missing tiles and advised me to contact homedepot.com for reimbursement. This situation highlighted the clear distinction between homedepot.com and physical Home Depot stores. To ensure my tile installation could proceed as planned, I repurchased and picked up the missing tiles in Meridian where more were located, initiating a two-day ordeal spent communicating on the phone with homedepot.com. It was only after finally being transferred to the Boise Home Depot that I found relief. Steve Snead, whose assistance was invaluable, stepped in to resolve the issue. Steve's dedication, problem-solving skills, and commitment to customer satisfaction were evident throughout our interaction. He remained on the line with me, diligently coordinating with homedepot.com until the matter was satisfactorily resolved. Prior to encountering Steve's exemplary service, I was left dissatisfied and disillusioned with Home Depot, questioning any future big-ticket purchases from the company. However, Steve's exceptional handling of the situation has completely changed my perspective. His professionalism, attentiveness, and willingness to go above and beyond have reinstated my confidence in Home Depot. Steve's outstanding assistance has not only resolved my immediate issue but has also restored my trust in the company. Home Depot is fortunate to have such a dedicated employee, and I am grateful for Steve's exceptional support.”

“I think it’s funny that people are giving bad reviews cause they can’t sell to you. I called to try and get a motor knowing they couldn’t sell to me either but they pointed me in the right direction. Likely because I didn’t throw a tantrum like a child. Super helpful and wanted to say thank you and try and offset the dumb ones leaving bad reviews over something that clearly says on your website.

That’s like going to the Sysco warehouse and trying to buy a hoagie then throwing a fit when they legally/ethically can’t.”

“Jon provided the best service anyone could ask for about selecting door hardware for my home. My home is not a new build, but an existing home. This posed more challenge and time for Jon to determine what door hardware would be compatible to the existing cabinets and doors I have. Another great service was Jon's commitment to responding to my requests and providing quotes quickly, sometimes the same day or the next day. And finally, Jon is highly knowledgeable in the details of his products and installation. If you choose to build or remodel your home, I highly recommend you work with Jon at MLD. You will get excellent and timely service.”

“I’m gonna be honest and say I usually don’t get that great of help from this location however, today Tom R. at the paint desk was so extremely helpful! 10/10 starts for Tom!”

“The customer service is impeccable at this Aaron's. I've been a long time customer of this company and this by far has been the best I have ever encountered”

“Lowe’s is a go two between Home Depot. They are both great places to get your home improvements, garden needs, and so much more. I give Lowe’s a little notch over Home Depot as I worked part time with them a few years ago back and enjoyed them. I kind of wish I could go back working with them part time.”

“I have to give a good reveiw for this specific store because the staff were really friendly and extremely competent, I wish I asked for their names because they were very professional and friendly, but I would like people to know corprate is absolutely abysmal. I went inside because I placed two online orders at 5 pm and one got approved within 30 minutes while the second order placed 10 seconds later never got approved. This specific store was amazing and the customer service with both employees and managers was amazing, it was just very upsetting to hear that higher ups didnt approve both purchases and only one which caused major complications in my schedule.

Corprate can't approve orders past 5pm (so never order after then if your wanting something same day) for some reason which is extremely upsetting when I have very specific deadlines that I already accounted for based off of availability (it said ready in less than one hour) and time and yet specifically corprate isn't able to process orders that would make then multiple thousands of dollars whatsoever leaving an extremely disappointing experience. For a basic experience the people on the floor are amazing yet the people responsible for the entire company have let me down as I would have rather built my own pc without the company upcharge if I wasn't going to get it the same day.

This store and everyone there are amazing but Best Buy is not so I do not recommend supporting their business in any way especially if you are reliant on time and have to crunch your work because of someone else's mistake :(

The people working here are amazing and I know how much reveiws matter but I can't give five stars when corprate is sabotaging this stores reputation.”