Verizon offers a variety of mobile, 5G home internet, and business services at their Idaho Falls store. Customers appreciate the convenience of scheduling in-store appointments online and the option for same-day pickup or delivery for online orders. Many reviews highlight the excellent customer service, with staff described as amazing and helpful. One customer specifically praised a team member for making the phone setup process smooth. Users report reliable phone service and home internet, with no dropped calls or outages, which they had experienced with other providers. However, there are mentions of long wait times and availability issues, causing some frustration. Overall, customers recommend both the store and Verizon services, expressing satisfaction with their experiences and the support received.
My whole family came in wanting all new phones and two watches. We were helped by Torin and had the best experience! He walked us through everything and made all the changes clear and understandable.
February 2025
Had a great experience today! Switched over my carrier and a couple extra things done. Everyone was amazing and sweet. Jazmyn who helped me get my phone set up and got me checked out was fantastic and made the process go so smoothly!
November 2024
Workers have been very helpful each time. Top notch customer. My phone service and home internet have been top notch, also. Zero dropped calls or internet outages/slowdowns, which we DID have while using other local phone and internet services. I highly recommend this store and Verizon service in general.
