Woody Smith Hyundai is a hometown dealership in Idaho Falls serving southeast Idaho and beyond. It provides the best customer service and satisfaction with a win-win attitude. Many customers report it is the best experience with a dealership they have ever had, describing an easy and most enjoyable purchase process without pressure or push from the knowledgeable, friendly, and genuine staff. Salespeople are noted for listening to needs, working to find the right car, and going above and beyond, including securing specific vehicles from other states. Communication is constant and questions are answered thoroughly. The overall process is often described as straightforward and reasonably priced. However, one service experience was less positive, with a customer noting a longer wait time, a higher price for an oil change without a car wash or interior vacuum, and a missed maintenance reminder reset. Despite this, the prevailing sentiment highlights a mighty customer service experience that is a pleasure, turning buyers into loyal, long-term customers.
Excellent people to work with! Zak was not pushy at all. He’s been great to work with and I’ll definitely recommend him and the dealership to others
November 2025
I took my vehicle in for an oil change. Also, included with the oil change, a multi point inspection. Very reasonably priced and the staff was friendly
November 2025
Good expertise and people, straight forward car repair
