Woody Smith Hyundai is a hometown dealership in Idaho Falls serving southeast Idaho and beyond. The business is noted for providing the best customer service and satisfaction with a win-win attitude. Many customers report it is the best experience with a dealership they have ever had, praising the kind and genuine staff. Reviews highlight a pleasant, easy, and enjoyable car-buying process with no pressure, pushy salesmen, or trickery. Sales staff are described as professional, friendly, and going above and beyond, communicating constantly and answering every question. They are willing to locate specific vehicles from out of state. The process is often reported as straightforward and quick. However, one service experience was less positive, with a customer noting a longer wait, a higher price for an oil change without a car wash or vacuum, and a missed maintenance reminder reset. Despite this, the overall sentiment is strongly positive, with customers calling the staff knowledgeable and the service mighty. The dealership also provides multi-point inspections and is seen as very fair.
Excellent people to work with! Zak was not pushy at all. He’s been great to work with and I’ll definitely recommend him and the dealership to others
November 2025
I took my vehicle in for an oil change. Also, included with the oil change, a multi point inspection. Very reasonably priced and the staff was friendly
November 2025
Good expertise and people, straight forward car repair