Gap Factory is a store for quality GAP products. Customers report a great experience with extremely friendly, helpful, kind, and professional staff. It is good for reloading the wardrobe, where shoppers can always get good discounts. Many find excellent deals, like getting multiple items for a low price. Overall, it makes for a good shopping day where people are happy with their finds.
I had to return an online order and staff was quick to help and had lovely customer service. The staff member kindly walked me to the selection of items I was looking for. Store was clean and all items were easly accessible.
November 2025
I came in a couple of weeks ago and recieved excellent customer service from Kelly! The item she helped me find wasn't available in my size at the store and while she could have just told me to order the item online, she instead called the Boise store and I was able to get the right size the same day!! Thank you Kelly!!
September 2025
Best value! Great deals on shorts, pants, shirts, sweats, and well everthing!
