ICCU is a credit union known for its friendly and professional staff who provide excellent customer service. Customers appreciate the personal attention and genuine care offered by the team members, with some highlighting specific employees for their kindness, patience, and helpfulness. One staff member was praised for her professionalism, positive attitude, and sincere care, making the experience uplifting. Another employee was recognized for taking the time to answer questions thoroughly and even showing thoughtfulness by sending a get-well card. The staff is also noted for handling unusual or difficult questions with patience and humor, often bending over backwards to assist. The branch features convenient drive-up access and is well-located in Meridian, making visits easy and accessible. Overall, ICCU stands out for its welcoming atmosphere, attentive service, and commitment to helping customers with their banking needs.
I have had nothing but good experiences with this ICCU. Apil especially is amazing and has handled every odd question/problem with patience and humor. I have had multiple times where I had to come in with completely abnormal, off the beaten path problems and every single time ICCU has bent over backwards to help.
June 2023
April and her great member servuce Team consistently provides extraordinary customer service and care. Everyone on their team is friendly and professional. Great Drive Up access and conveniently located in Meridian on Ten Mile Rais/Franklin Road corner in Ten Mile BUSINESS Park off Interstate-84.
