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“The customer service is great at this post office. Although they sometimes seem under staffed, the clerks at the counter stay friendly and focused on getting people through as efficiently as possible.”
9:30 - 11:30AM
10780 W State St, Star
Post Offices
“The staff here is so kind and friendly and I love their customer service interactions with other clients. There is a friendly banter that seems fun and personable which I have observed with those who appear to be regulars. (I am new to Star)I recently witnessed a lady working in the front with pretty eyes who was so kind and patient with an elderly woman while she chatted. When I commented on how I appreciated that she did not rush this older lady, but took time to hear her story, she told me, " I have elderly clients come in that only buy one stamp maybe once or twice a week and I think this may be some of the only interactions they get. They just buy a stamp so they can have a brief conversation with someone." This warmed my heart, and I hope it warms yours. With people like this working here it makes me want to come back. Let's all remember this is the post office and not UPS or FedEx. They are not for profit and so they do not create our labels, or tape up our packages for us. Those are expectations for the profitable corporations that charge double. I still marvel that they will carry my letter across the United States for a fraction of a dollar. I know it has doubled since it was 33 cents in 1999. Uhhh, what about the cost of food in the last 5 years?”
“This is a one-person post office; one of just a few in the Treasure Valley. Service was quick and friendly. I enjoyed coming here much more than going to the bigger post offices. We stopped in around noon, and I was the only customer.”
“There was a mixup on an important package that was supposed to be delivered on a Saturday. After submitting an online form and stopping into the main office, they had it fixed and the package in my hands within a half hour. Thought I was out of luck since it was a weekend, but they were on it. Shout out to the delivery guy and the package manager. Much appreciated!”
“I've had to call the Kuna Post Office twice since moving to Kuna. Both experiences have been incredible! We have a cluster box and packages are delivered in the larger boxes so the delivery person leaves a key in your box to retrieve package. I had problems getting it open and called the Post Office thinking they'd correct it the next day. The fella was out to my house and hand delivered the package within 15 minutes of calling! It was amazing and as soon as I remember his name I'll edit my review! Thank you so much for your top notch customer service!”
“Had no problems picking up a package that our mail carrier failed to deliver. Our mail lady is unreliable, and possibly lazy, but the guys at the counter here were helpful.”
“Had no problems of getting in and out. Usually post offices are busy, but must have gone in the right time. In and out with ten packages in about fifteen minutes. Staff was very helpful, and great service”
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“Give these folks a raise (John, Kerri, Don, and Marrgo, no specific order just from left to right at the counter!) Everyone here is super friendly. I went to the Nampa one twice and both times had awful experiences. These folks here actually care, smile, laugh, and treat you like a person. Hands down the best USPS! All 4 of the clerks are awesome, almost on a first name basis with all of them! John goes above and beyond and makes me laugh! Kerri was super informative my first time back in after my experience at the Nampa one, Don is very polite, and very quick, and man he has a cool beard! Marrgo is a sweetheart, super nice and always answers my questions. This place is great!”