Victra is a local Verizon Authorized Retailer offering a full range of wireless devices, accessories, and device protection. The store provides outstanding and helpful customer service, with knowledgeable, dedicated, and easy-to-work-with representatives. They are thorough with explanations, make options easy to understand, and handle technical work at the best price. The employees are wonderful and make the process of getting a new phone, which can be time-consuming and daunting, much less intimidating and stressful with no pressure sales. Customers should be prepared that purchasing a new phone and transferring data can take over an hour, and there can be a wait for service.
I was in a bind & needed a new phone quick. Bailey at the Moscow store got me hooked up & transferred my old phone. Just Awesome! Thank you my man!
December 2025
They helped me replace my screen protector and did an excellent job
July 2025
Matt was awesome he made me feel comfortable and well informed as I was changing plans and getting a new phone. Can't be any happier with the service Matt provided and him having to deal with all my questions and concerns.