Best Buy is a great place to get electronics with a great selection of available tech across all aspects of living, including a surprising health and wellness section. The store is very large with massive inventory and is clean and easy to navigate. However, the store is also organized strangely with items randomly scattered about, making it difficult to find anything without wandering around for hours. Customer service experiences vary greatly. Staff can be super helpful, knowledgeable, and patient, providing great customer service. Other times, customer service was lacking, with staff too busy on their phones or chatting amongst themselves instead of helping. Attempting to call the store is a hassle due to an automated system, making it better to just go into the store. Despite high prices and some inconsistencies, the company has turned around for some recent customers.
Brandon in geek squad was very knowledgeable, helpful, was a great experience.
August 2026
Nobody was available to help me when I was there. Went there to get a cell phone. So no help, no paying customer. I walked out.
July 2026
Thank you to the member of the Geek Squad who helped me with my stupid camera questions today 🫶🫶 he didn’t have a name tag but I appreciate his time and kindness sm
