“I went in to have my propane bottles filled for my RVz. The guys are always really helpful and take the time to explain things if you need it. They even put up with me joking around. Overall a great place with great employees”
“Excellent experience. It gets no better. I first talked to the manager without knowing, who I was talking to on the phone. He immediately asked if he wanted me to save my high-end item, since we were coming from Idaho to Oregon. I said, yes and gave him our ETA. Once we arrived, an assistant manager, at the office door, with said manager at his desk, both knew who I was by name, when I asked for said item. Then she personally relieved the cashier, took over and completed the purchase. Talk about A+ treatment. Another employee carted the large/heavy item to our Suburban with trailer, as he loaded it, he jumped into the trailer to help the long, heavy item square so the tailgate would close. All without asking for my help. At 68 years old, what a blessing. Like I said, these people are the best. It gets no better. We love these people.”
“I have always been welcomed walking into the store. A small town hardwear store with great prices and as an aditional bonus they now stock some incredible bass dishing tackle, including hooks, weights, rod socks, crank boots and an amazing selection of soft plastics. 10 out of 10 will be shopping here again.”
“They have a pretty good selection of plants for sale. I've spent many an hour with my wife here looking through all the different varieties and taking notes for future projects! I do like that all their plants are pretty healthy, you're not going to take home a dying or dead plant! It does get pretty cold here in the winter, so take a jacket with you.”
“Honestly haven't ever had a bad experience here they've always been very good to work with for me. Costumer service has been really great with me on returns if there's an issues and helpful with information ove needed. Sometimes staff is a little hard to find but it's not a small store.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.