Cricket Wireless Authorized Retailer in Pocatello offers a variety of cell phone plans, including unlimited talk, text, and data without an annual contract. Customers appreciate the helpfulness and attentiveness of the staff, particularly two employees who are frequently mentioned for their excellent customer service. Many reviews highlight their willingness to provide detailed information about service options, making upgrades easy and straightforward. Long-time customers have expressed satisfaction with the service, often recommending the business to others. However, some reviews mention issues with specific phones and billing discrepancies. Overall, the store is recognized for its friendly atmosphere and commitment to customer support, making it a reliable choice for mobile services.
AMAZING CUSTOMER SERVICE from Yazmin and Joe on the sidelines!! ask about Salem if Joe is there you should bring your Cats(he's cat racist😂) you'll get a good laugh while those two are running the show!
April 2026
These guys are awesome!!!! They make everything so easy. Doesn’t take long and they really know how to make the situation easy while watching my budget without trying to over sell me. Special shout out to Gianfranco!!!
February 2026
It won't let me change my Gmail on this, but I'm Megan. Joe at the Pocatello Cricket store is the absolute best guy ever! I loved how easy and kind he was when explaining things. I was having a rough day when I came in to get a phone and he made it so much easier on me.
