Lowe's Home Improvement offers a wide range of products and services to cater to all your home improvement needs. The Pocatello, ID location is well-stocked with gardening supplies, appliances, paint, and patio furniture, ready to assist customers. Customers have praised the helpfulness and friendliness of the Lowe's team. During a Thanksgiving emergency, the staff went above and beyond to help a customer find and purchase a new stove/oven, even staying late to ensure the customer's holiday was saved. Another customer, an amputee with anxiety and depression, was put at ease by a kind employee who helped them with their purchase. Lowe's also impresses with its extensive selection of seasonal items, such as the impressive Christmas display and a variety of Halloween decorations. Customers appreciate the knowledgeable staff who are quick to offer assistance, in contrast to experiences at other home improvement stores. Overall, Lowe's Home Improvement in Pocatello, ID is a reliable and customer-focused destination for all your home improvement projects and needs.
I came in earlier and had a few questions and needed assistance finding a few things for a project and a kid named Auston went above and beyond. I was able to get what I needed and get in and out quick. It’s refreshing when big companies have good employees with good customer service.
June 2026
Big thanks to Marco at the customer service counter tonight. He made pickup a breeze.
February 2026
It seems like if you're towards the back of the store you get no customer service at all. Went in the other day and had to go search for a worker to help me.
