4150 Yellowstone Ave suite a, Pocatello ID 83202
“I think that many Harbor Freight tools are just fine. This Harbor Freight location isn't the best (you can't ever find anyone to assist you) but it's above average.”
3333 West US-30, Pocatello ID 83201
“I went in with some unusual sized fittings that I needed adapters for. Nate was able to help me he was knowledgeable and friendly. He was able to problem solve and figure out what I needed. Much appreciated this made my day.”
1951 Flandro Dr, Pocatello ID 83202
“Great staff!! Great service!! If they don’t have what you need they typically can get it for you!! Whitney McNeill is exceptional in customer service!! She happily demonstrates a real care and concern for helping people!! She took care of a recent order and called when it arrived (right on time) and even helped me load it! Whitney is a rockstar! I’m so impressed with so many who help so promptly and the overall interest in providing the highest level of service in a wild industry with so many components and ingredients!! Thanks John Rif for always taking care of our accounts and jobs … making my job easier and funner!”
The Titan Center, 669 West Quinn Road Bldg 12, Pocatello ID 83202
“***A company that truly cares about its neighbors.*** I want to give a massive thank you to Mountainland for their incredible generosity. During a major emergency home repair that could have cost our family everything, Mountainland stepped up and donated the use of all the heavy machinery needed for the duration of the project. It is rare to find a company so willing to put people over profits. Their contribution felt like a miracle that kept our water on and renewed our faith in humanity. In addition to that, their support of local families speaks volumes about the character of this business. We are forever grateful for their kindness and corporate altruism! Thank you, from the Magagnas”
2215 Garrett Way, Pocatello ID 83201
“Steven worked hard to try and resolve the problem. My only issue I have is the overall company not notifying me that the repair man(not sure which repair man that was) was not showing up on one of the scheduled/appointment days. I/people wait between the 8-5 hours for someone to come and there is no call, text or email notifying that they are not making it on that scheduled day. I understand running out of time during the day because of how long some jobs may take, but we should be notified.”
222 S 5th Ave, Pocatello ID 83201
“I went in looking for a grill. I am new to this and had no idea where to start. I want to personally thank Glen for assisting me so quickly, sharing his passion for grilling, for his expertise and being so generous. Thank you! It made my day and I am a happy customer at Ace Hardware”
533 East Clark Street, Pocatello ID 83201
“I've been going to this location for 30 years and I've never had bad service here. I appreciate Mike and Bob are always willing to help me out. I recommend Airgas”
3330 Pole Line Road, Pocatello ID 83201
“We (Big Bear Roofing) do a ton of business with Roof Specialties and will continue to do so.Great customer service from some awesome guys!!Anything you need roofing related including custom metal packages”
1063 W Alameda Rd, Pocatello ID 83201
“Got the part here we couldn't get from the big box home improvement store, along with the expertise we couldn't get from the big box home improvement store, at (get this) a lower price than the similar-but-not-the-same part at the big box home improvement store!”
255 S 2nd Ave, Pocatello ID 83201
“BMC was super helpful in sourcing the lumber for our residential home build. When other companies wouldn't sell to us, BMC did and we are so grateful. The wood came on time and nothing was missing. Highly recommended. Ask for Chad!”
650 Bullock St, Pocatello ID 83202
“I came in earlier and had a few questions and needed assistance finding a few things for a project and a kid named Auston went above and beyond. I was able to get what I needed and get in and out quick. It’s refreshing when big companies have good employees with good customer service.”
650 Bullock St, Pocatello ID 83202
“Connor at the Pocatello store is so amazing!!! We bought a heater there today and it broke ? but he made the exchange with a built one. He handled our frustrations and concerns so easily. His customer skills should be acknowledged and he should get a raise.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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