“I went in looking for a grill. I am new to this and had no idea where to start. I want to personally thank Glen for assisting me so quickly, sharing his passion for grilling, for his expertise and being so generous. Thank you! It made my day and I am a happy customer at Ace Hardware”
“I think that many Harbor Freight tools are just fine. This Harbor Freight location isn't the best (you can't ever find anyone to assist you) but it's above average.”
“Steven worked hard to try and resolve the problem.
My only issue I have is the overall company not notifying me that the repair man(not sure which repair man that was) was not showing up on one of the scheduled/appointment days. I/people wait between the 8-5 hours for someone to come and there is no call, text or email notifying that they are not making it on that scheduled day. I understand running out of time during the day because of how long some jobs may take, but we should be notified.”
6:00 AM - 9:00 PM
650 Bullock St, Pocatello
Hardware Stores
“I went in with some unusual sized fittings that I needed adapters for. Nate was able to help me he was knowledgeable and friendly. He was able to problem solve and figure out what I needed. Much appreciated this made my day.”
“***A company that truly cares about its neighbors.***
I want to give a massive thank you to Mountainland for their incredible generosity. During a major emergency home repair that could have cost our family everything, Mountainland stepped up and donated the use of all the heavy machinery needed for the duration of the project.
It is rare to find a company so willing to put people over profits. Their contribution felt like a miracle that kept our water on and renewed our faith in humanity. In addition to that, their support of local families speaks volumes about the character of this business.
We are forever grateful for their kindness and corporate altruism!
Thank you, from the Magagnas”
“I've been going to this location for 30 years and I've never had bad service here. I appreciate Mike and Bob are always willing to help me out. I recommend Airgas”
“Got the part here we couldn't get from the big box home improvement store, along with the expertise we couldn't get from the big box home improvement store, at (get this) a lower price than the similar-but-not-the-same part at the big box home improvement store!”
7:30AM - 7PM
3330 Pole Line Rd, Pocatello
Hardware Stores
“We (Big Bear Roofing) do a ton of business with Roof Specialties and will continue to do so.Great customer service from some awesome guys!!Anything you need roofing related including custom metal packages”
“BMC was super helpful in sourcing the lumber for our residential home build. When other companies wouldn't sell to us, BMC did and we are so grateful. The wood came on time and nothing was missing. Highly recommended. Ask for Chad!”
6:00 AM - 9:00 PM
650 Bullock St, Pocatello
Hardware Stores
“Connor at the Pocatello store is so amazing!!! We bought a heater there today and it broke ? but he made the exchange with a built one. He handled our frustrations and concerns so easily. His customer skills should be acknowledged and he should get a raise.”
“I came in earlier and had a few questions and needed assistance finding a few things for a project and a kid named Auston went above and beyond. I was able to get what I needed and get in and out quick. It’s refreshing when big companies have good employees with good customer service.”
“Great staff!! Great service!! If they don’t have what you need they typically can get it for you!! Whitney McNeill is exceptional in customer service!! She happily demonstrates a real care and concern for helping people!! She took care of a recent order and called when it arrived (right on time) and even helped me load it! Whitney is a rockstar! I’m so impressed with so many who help so promptly and the overall interest in providing the highest level of service in a wild industry with so many components and ingredients!! Thanks John Rif for always taking care of our accounts and jobs … making my job easier and funner!”