Verizon offers a wide range of services, including mobile, 5G home internet, and business solutions. Customers can visit the Pocatello store or shop online for convenient options, such as in-store pickup, free 2-day shipping, and express lockers. The store's excellent customer service has been praised, with customers highlighting the exceptional assistance provided by KeKoa. He is described as extremely helpful, knowledgeable, and professional, resolving various issues such as billing, internet, and device problems efficiently and with great patience. Customers have expressed their satisfaction with KeKoa's service and have recommended him to others seeking assistance at the Verizon store.
Sofia and Stewart were great and made our experience of upgrading our phones easy and fun! Thank you!!
February 2026
Great business with employees that help you with your cell phone needs.
December 2025
I went in to upgrade my daughters phone thinking the process would take at least an hour. I was greeted immediately, sat at the table and within minutes, I was out the door with a phone to give my daughter. Easiest and fasted Verizon experience ever. These guys are good!!
