Knudtsen Abra Body Shop has received mixed reviews from customers. Some praise the service department for their pleasant service reps and reliability, noting that they have consistently taken care of their vehicles without unnecessary recommendations. However, others have had frustrating experiences, reporting long wait times and a lack of communication regarding repairs. A customer highlighted a particularly troubling situation involving delays and unclear updates about parts and damage. Conversely, another customer appreciated the timely updates and quick repairs for their vehicle, emphasizing the professionalism and quality of work. Overall, while some customers recommend the shop, others advise caution due to inconsistent service experiences.